Dynamics 365 CE Functional Lead

The Dynamics 365 Customer Engagement (CE) Functional Lead owns the functional design, configuration, and delivery of the Dynamics 365 CE platform during a multi‑program implementation and ongoing operations. This role serves as the single functional owner across Sales, Customer Service, Field Service, and related CE workloads, ensuring a consistent data model, user experience, security posture, and release approach. The CE Functional Lead acts as the product owner for CE—bridging business strategy and technical delivery—while partnering with the D365 Architect, Power Platform team, and business domain leaders. Why This Role Exists