Tax Assistant

The Property Tax Refunds Deputy Specialist I is responsible for processing refund applications, ensuring compliance with policies, and providing exceptional customer service to taxpayers. This role involves gathering and reviewing documentation for litigation refunds, researching applications, and verifying eligibility to prevent processing delays. The Property Tax Refunds Specialist will also assist customers by answering inquiries, returning voicemail messages, and providing guidance through the property tax call line. Additionally, this position requires scanning and updating applications in the database to maintain accurate records and facilitate efficient processing. This role requires...