Electrical and Plumbing Trades Manager

The Electrical and Plumbing Trades Manager leads residential service operations, ensuring safe, high-quality work while developing technicians to deliver excellent customer experiences. This role drives revenue growth by coaching technicians on in-home communication, solution presentation, and service-based sales.Key Responsibilities- Oversee daily residential electrical and plumbing service operations, including scheduling, dispatch, and job completion.- Lead, coach, and develop technicians to improve performance, customer satisfaction, and retention.- Ensure all work meets safety standards, codes, and company quality expectations.- Monitor KPIs (average ticket, conversion rates, callbacks) and drive continuous improvement.- Conduct ride-alongs and field observations to...