Senior Manager, Accounting Services

Job Description:

• 12–15+ years of progressive experience in Service Delivery Operations, including 3–5+ years in a managerial role within Finance & Accounting.
• Proven ability to lead, mentor, and develop high‑performing finance teams, including managing performance and driving accountability.
• Capable of working effectively with senior leadership, auditors, regulators, and cross‑functional partners in a matrixed environment.
• Demonstrated track record of driving efficiency, standardization, and continuous improvement in finance processes.
• High ethical standards, strong attention to detail, sound judgment, and the ability to operate with confidentiality and professional skepticism.
• Requires broad technical expertise and industry knowledge.
• Accountable for functional, operational, and/or program management.
• Assists others in achieving goals.
• Manages performance appraisals and pay reviews.
• Manages training for 3 or more employees.
• Manages hiring and termination actions.

Responsibility:

• Responsible for leading, coaching, and developing first-line managers.
• Ensures customer SLA/ KPI are met by guiding operations of respective Accounting teams.
• Lead and oversee end‑to‑end finance and accounting operations, ensuring accuracy, integrity, and timeliness of financial information.
• Manage monthly, quarterly, and annual close processes in the Order to Cash Tower
• Design and maintain strong internal controls and risk management frameworks.
• Partner with senior leadership to provide financial insights, budgeting, forecasting, and variance analysis to support business strategy and decision‑making.
• Act as primary liaison for internal and external audits, ensuring timely resolution of audit observations and implementation of corrective actions.
• Lead, mentor, and develop finance and accounting teams, setting clear goals, performance expectations, and succession plans.
• Drive continuous improvement and automation of financial processes, systems, and reporting to enhance efficiency, scalability, and accuracy.
• Collaborate effectively with cross‑functional teams, senior management, and external stakeholders to support business objectives and financial governance.
• Develop and implement standard operating procedures, and governance frameworks aligned with organizational and industry best practices.

Functional Knowledge

• Understands and applies concepts in the field of expertise. 
• Has basic knowledge of other disciplines.

Business Expertise

• Understands how to improve efficiency across related teams.

Impact

• Impacts the quality and effectiveness of the team and contribution to the subfunction.
• Guided by functional business plans.

Leadership

• Sets priorities and allocates resources for related teams.

Problem Solving

• Resolves complex technical and operational problems.

Interpersonal Skills

• Uses clear communication skills to influence others, including senior leadership.

Through our dedicated associates, Conduent delivers mission-critical services and solutions on behalf of Fortune 100 companies and over 500 governments - creating exceptional outcomes for our clients and the millions of people who count on them. You have an opportunity to personally thrive, make a difference and be part of a culture where individuality is noticed and valued every day.