Early Careers Client Manager

Department: Recruiting Solutions

Employment Type: Permanent - Full Time

Location: London, UK - Hybrid

Description

Outcomes

• Manage all client communications including weekly calls, written updates, pipeline discussions and issue escalation.
• Provide clear, accurate and timely updates on campaign progress, risks and opportunities.
• Support with governance requirements e.g. in regular business reviews.  
• Build trusted client relationships through strong operational delivery and transparent communication. 

• Ensure a positive, engaging, and inclusive experience for candidates at every stage of the recruitment journey. 
• Proactively manage candidate communications, expectations, and queries. 
• Identify and address candidate drop-off risks, recommending and implementing engagement interventions where required.

• Manage the operational delivery of early careers recruitment campaigns from launch through to hire. 
• Own the recruitment process, including candidate attraction, screening, shortlisting, interview coordination, and offer management. 
• Act as the main point of contact for clients, managing all operational communications throughout the campaign lifecycle. 

• Maintain close oversight of candidate pipelines, ensuring quality, and pace. 
• Produce and deliver regular pipeline reporting, highlighting performance against targets and key metrics (such as DEI).
• Analyse pipeline data to identify trends, risks or shortfalls and recommend practical interventions to improve outcomes. 
• Deliver end-of-campaign reviews with clear insight and recommendations. 

• Work closely with the Client Delivery Centre to ensure campaigns are appropriately resourced. 
• Monitor operational performance across marketing effectiveness, candidate throughput, and hiring outcomes. 
• Ensure all project documentation, trackers, and reports are accurate and up to date. 
• Contribute to a collaborative, high-performing team culture focused on continuous improvement. 

Person Specification

• You will be a team player, committed to and motivated by the success of the team. You will be willing to go the extra mile when needed. 
• You will be a problem solver, using your own initiative as well as reaching out and learning from others. 
• A confident and professional manner with excellent written, phone, and conversational skills. 
• You will have a positive, can-do attitude.  
• You can be resilient in a fast-paced operational environment. 
• You will be committed to your own self development, taking time to understand our industry, our products and our customers. 
• You are agile, attentive, and able to manage your own time and workload effectively. 
• You are adaptable and able to pick up new systems and processes quickly. 

• An experienced early careers recruiter with the ability to deliver and manage an end-to-end recruitment process for graduates, interns, placement students, apprentices or school leavers.  
• Confident in relationship management. 
• Proactive and a quick learner. 
• Focused, conscientious, efficient with excellent time management skills. 
• Able to collaborate with peers and other people inside and outside the business. 
• Confidence using data and insight to advise on recruitment interventions. 
• Strong relationship management and presentation skills with clients and internal stakeholders. 
• Highly organised with excellent time management and attention to detail. 

Other Information

• Permanent role 37.5 hours per week. 
• 3-month probationary period.