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Job Description
Project Role : Application Support Engineer
Project Role Description : Act as software detectives, provide a dynamic service identifying and solving issues within multiple components of critical business systems.
Must have skills : Splunk Administration
Good to have skills : NA
Minimum 5 year(s) of experience is required
Educational Qualification : 15 years full time education
Summary:
As an Application Support Engineer, a typical day involves acting as a software detective by proactively monitoring and investigating issues across various critical business systems. This role requires dynamic problem-solving to identify root causes and implement effective solutions, ensuring the smooth operation of multiple interconnected components. The position demands continuous engagement with system performance and stability, often requiring collaboration with different teams to maintain business continuity and optimize system functionality.
Roles & Responsibilities:
- Expected to be an SME, collaborate and manage the team to perform.
- Responsible for team decisions.
- Engage with multiple teams and contribute on key decisions.
- Provide solutions to problems for their immediate team and across multiple teams.
- Lead efforts to analyze complex system issues and develop strategic resolutions.
- Facilitate knowledge sharing and mentoring within the team to enhance overall expertise.
- Coordinate with stakeholders to prioritize and address critical incidents effectively.
Professional & Technical Skills:
- Must To Have Skills: Proficiency in Splunk Administration.
- Experience in managing and optimizing Splunk environments for performance and scalability.
- Strong understanding of log management, data ingestion, and search optimization within Splunk.
- Ability to troubleshoot and resolve issues related to data indexing, alerting, and dashboard creation.
- Familiarity with scripting and automation to streamline monitoring and reporting tasks.
Additional Information:
- The candidate should have minimum 5 years of experience in Splunk Administration.
- This position is based at our Bengaluru office.
- A 15 years full time education is required.
15 years full time education
Project Role Description : Act as software detectives, provide a dynamic service identifying and solving issues within multiple components of critical business systems.
Must have skills : Splunk Administration
Good to have skills : NA
Minimum 5 year(s) of experience is required
Educational Qualification : 15 years full time education
Summary:
As an Application Support Engineer, a typical day involves acting as a software detective by proactively monitoring and investigating issues across various critical business systems. This role requires dynamic problem-solving to identify root causes and implement effective solutions, ensuring the smooth operation of multiple interconnected components. The position demands continuous engagement with system performance and stability, often requiring collaboration with different teams to maintain business continuity and optimize system functionality.
Roles & Responsibilities:
- Expected to be an SME, collaborate and manage the team to perform.
- Responsible for team decisions.
- Engage with multiple teams and contribute on key decisions.
- Provide solutions to problems for their immediate team and across multiple teams.
- Lead efforts to analyze complex system issues and develop strategic resolutions.
- Facilitate knowledge sharing and mentoring within the team to enhance overall expertise.
- Coordinate with stakeholders to prioritize and address critical incidents effectively.
Professional & Technical Skills:
- Must To Have Skills: Proficiency in Splunk Administration.
- Experience in managing and optimizing Splunk environments for performance and scalability.
- Strong understanding of log management, data ingestion, and search optimization within Splunk.
- Ability to troubleshoot and resolve issues related to data indexing, alerting, and dashboard creation.
- Familiarity with scripting and automation to streamline monitoring and reporting tasks.
Additional Information:
- The candidate should have minimum 5 years of experience in Splunk Administration.
- This position is based at our Bengaluru office.
- A 15 years full time education is required.
15 years full time education
About Accenture
Accenture is a leading global professional services company that helps the world’s leading businesses, governments and other organizations build their digital core, optimize their operations, accelerate revenue growth and enhance citizen services—creating tangible value at speed and scale. We are a talent- and innovation-led company with approximately 791,000 people serving clients in more than 120 countries. Technology is at the core of change today, and we are one of the world’s leaders in helping drive that change, with strong ecosystem relationships. We combine our strength in technology and leadership in cloud, data and AI with unmatched industry experience, functional expertise and global delivery capability. Our broad range of services, solutions and assets across Strategy & Consulting, Technology, Operations, Industry X and Song, together with our culture of shared success and commitment to creating 360° value, enable us to help our clients reinvent and build trusted, lasting relationships. We measure our success by the 360° value we create for our clients, each other, our shareholders, partners and communities.Visit us at www.accenture.com
Equal Employment Opportunity Statement
We believe that no one should be discriminated against because of their differences. All employment decisions shall be made without regard to age, race, creed, color, religion, sex, national origin, ancestry, disability status, military veteran status, sexual orientation, gender identity or expression, genetic information, marital status, citizenship status or any other basis as protected by applicable law. Our rich diversity makes us more innovative, more competitive, and more creative, which helps us better serve our clients and our communities.