Job Description
At ALS, we encourage you to dream big.
When you join us, you’ll be part of a global team harnessing the power of scientific testing and data-driven insights to build a healthier future.
Join ALS Coal – Mayfield, Newcastle, NSW as an Operations Manager!
ALS Coal is seeking an experienced Operations Manager to manage day to day operations of the Newcastle laboratory at our Mayfield site. Reporting to the Branch Manager, this role is responsible for ensuring efficient workflows, high-quality analytical outcomes, strong client relationships, and a safe working environment.
You will oversee day‑to‑day laboratory activities, ensuring compliance with ISO 17025 and NATA standards, while driving operational performance, staff engagement, and continuous improvement.
Key Responsibilities:
Supervise and coordinate all laboratory operations and workflows
Ensure accuracy, integrity, and timely delivery of analytical data
Maintain compliance with ISO 17025, NATA, and quality systems
Build strong client relationships and deliver high service standards
Manage staffing, productivity, training, and performance processes
Oversee calibration, maintenance, reporting, and stock control
Lead safety initiatives and promote a strong HSE culture
Manage audits, inter-laboratory programs, and continuous improvement
About You
Proven leadership experience in laboratory or operations management
Strong understanding of quality systems (ISO 17025/NATA preferred)
Excellent communication and stakeholder management skills
Strong organisational and problem‑solving abilities
Commitment to safety, quality, and team performance
Working at ALS
The ALS team is a diverse and dedicated community united by our passion to make a difference in the world.
Our values are important to us, and shape how we work, how we treat each other and how we recognise excellence.
At ALS, you’ll be supported to develop new skills and reach your full potential. We invest in our people with programs and opportunities that help you build a diverse career with us.
We want everyone to have a safe, flexible and rewarding career that makes a positive impact on our people, the planet and our communities.
Everyone Matters
ALS is proud to be an equal opportunity employer and is committed to fostering an inclusive work environment where the strengths and perspectives of each employee are both recognised and valued.
ALS also welcomes applications from people with all levels of ability. Reasonable adjustments to support candidates throughout the recruitment process are available upon request.
Eligibility
To be eligible to work at ALS you must be a Citizen or Permanent Resident of the country you are applying for, or either hold or be able to obtain, a valid working visa.
How to apply
Please apply on-line and provide a resume & cover letter that best demonstrate your motivation and ability to meet the requirements of this role.