Food & Beverage Supervisor - Craft F&B

Overview The Post Oak Hotel is seeking a Food & Beverage Supervisor to join the only Forbes Five-Star Hotel in Texas. We hire passionate and professional colleagues who genuinely delight our guests through curated and authentic experiences. The Food & Beverage Supervisor will be responsible for overseeing day-to-day operations of outlet while to ensuring adherence to proper standards and compliance with Forbes Five-Star service requirements. Responsibilities Manages service delivery in outlets to ensure Five-Star level service, ensures guest satisfaction Improves service by communicating and assisting individuals to understand guest needs, providing guidance, feedback, and individual coaching when needed Resolves all guest problems and complaints Display professional conduct, sound judgment, the highest level of professional integrity, and a strong work ethic Understands hourly positions well enough to perform duties in employees' absence or during peak volume periods Ensures compliance with all food & beverage policies, standards and procedures by training, supervising, follow-up and hands on management Establishes and maintains open, collaborative relationships with colleagues Ensures knowledge and compliance with all applicable laws and regulations Ensures compliance with food handling and sanitation standards Qualifications Aspire to our values of being passionate, strive for excellence, remain relevant, collaborate and act with honor and integrity Bachelor’s Degree preferred 2 years of bar or restaurant supervisory experience Should possess a strong knowledge of liquor, beer and wine Previous hotel experience, luxury or Forbes experience preferred Ability to work flexible schedules, including nights, weekends and holidays is required Physical demands: Ability to lift 50 pounds on a regular basis and prolonged extended periods of standing What we offer you: Multiple benefit plans to suit your needs Paid Time Off 401K Opportunities for advancement Positive and respectful work environment where diversity is valued Generous employee discounts on dining, retail, amusements, and hotels Community volunteer opportunities Complimentary parking and colleague meal Disclaimer: The above information is intended as a high-level overview of the responsibilities and qualifications for the position and does not represent the full job description which will include all responsibilities, skills, duties, requirements, and working conditions associated with the job. For more information or to see the full job description, contact the Human Resources department at the location in which you are applying. Posted Salary Range USD $21.00 - USD $21.00 /Hr. Tipped Position This position does not earn tips

Aspire to our values of being passionate, strive for excellence, remain relevant, collaborate and act with honor and integrity Bachelor’s Degree preferred 2 years of bar or restaurant supervisory experience Should possess a strong knowledge of liquor, beer and wine Previous hotel experience, luxury or Forbes experience preferred Ability to work flexible schedules, including nights, weekends and holidays is required Physical demands: Ability to lift 50 pounds on a regular basis and prolonged extended periods of standing What we offer you: Multiple benefit plans to suit your needs Paid Time Off 401K Opportunities for advancement Positive and respectful work environment where diversity is valued Generous employee discounts on dining, retail, amusements, and hotels Community volunteer opportunities Complimentary parking and colleague meal Disclaimer: The above information is intended as a high-level overview of the responsibilities and qualifications for the position and does not represent the full job description which will include all responsibilities, skills, duties, requirements, and working conditions associated with the job. For more information or to see the full job description, contact the Human Resources department at the location in which you are applying.

Manages service delivery in outlets to ensure Five-Star level service, ensures guest satisfaction Improves service by communicating and assisting individuals to understand guest needs, providing guidance, feedback, and individual coaching when needed Resolves all guest problems and complaints Display professional conduct, sound judgment, the highest level of professional integrity, and a strong work ethic Understands hourly positions well enough to perform duties in employees' absence or during peak volume periods Ensures compliance with all food & beverage policies, standards and procedures by training, supervising, follow-up and hands on management Establishes and maintains open, collaborative relationships with colleagues Ensures knowledge and compliance with all applicable laws and regulations Ensures compliance with food handling and sanitation standards