Events Executive- Four Seasons Resort Mallorca at Formentor
Job Description
About Four Seasons:
Four Seasons is powered by our people. We are a collective of individuals who crave to become better, to push ourselves to new heights and to treat each other as we wish to be treated in return. Our team members around the world create amazing experiences for our guests, residents, and partners through a commitment to luxury with genuine heart. We know that the best way to enable our people to deliver these exceptional guest experiences is through a world-class employee experience and company culture.
At Four Seasons, we believe in recognizing a familiar face, welcoming a new one and treating everyone we meet the way we would want to be treated ourselves. Whether you work with us, stay with us, live with us or discover with us, we believe our purpose is to create impressions that will stay with you for a lifetime. It comes from our belief that life is richer when we truly connect to the people and the world around us.
About the location:
Four Seasons Resort Mallorca at Formentor, perched on the spectacular Formentor Peninsula and surrounded by panoramic views of the Mediterranean and the stunning landscape, first opened its doors in August 2024 following an extensive restoration and renovation of the historic property, originally inaugurated in 1929 on a vast private estate. After its successful debut, the resort will reopen to guests in March 2025, reaffirming its status as a unique destination of luxury and elegance on the island.About the Role
The Events Executive supports the planning, coordination, and execution of events, ensuring exceptional service and seamless experiences for clients and guests. Working closely with the Events Manager and operational departments, this role is responsible for managing event inquiries, coordinating logistics, maintaining strong client relationships, and ensuring all event details are executed to the highest standards. The Events Executive plays a key role in creating memorable experiences that reflect Four Seasons' commitment to excellence, personalization, and attention to detail.
What You Will Do
• Coordinate and manage event inquiries from initial contact through to event completion, ensuring a smooth and professional experience for clients.
• Assist in planning and organizing corporate events, social gatherings, weddings, and other special occasions.
• Prepare proposals, contracts, banquet event orders (BEOs), and other event-related documentation accurately and timely.
• Conduct site inspections and hotel tours for prospective clients and event planners.
• Build and maintain strong relationships with clients, understanding their needs and ensuring expectations are exceeded.
• Liaise closely with Food & Beverage, Culinary, Front Office, Housekeeping, Audio Visual, and other operational teams to ensure flawless event execution.
• Monitor event timelines and coordinate all logistical requirements, including room setups, catering arrangements, audiovisual needs, and special requests.
• Attend event meetings and pre-convention briefings to ensure all departments are aligned on event details.
• Support revenue generation by identifying upselling opportunities and maximizing event profitability.
• Ensure accurate billing, invoicing, and follow-up procedures related to events.
• Handle client concerns and last-minute changes professionally and efficiently.
• Maintain accurate records, reports, and event files within the hotel's systems.
• Represent Four Seasons with professionalism and a commitment to delivering exceptional service at every stage of the event process.
What You Bring
• Experience: Previous experience in Events, Catering, Sales, or Hospitality Operations within a luxury hotel environment is preferred.
• Communication: Excellent verbal and written communication skills with the ability to build strong client relationships.
• Organization: Strong planning, multitasking, and project coordination skills with exceptional attention to detail.
• Guest Focus: Passion for delivering personalized service and creating memorable guest experiences.
• Problem-Solving: Ability to anticipate needs, adapt to changing priorities, and resolve issues effectively.
• Commercial Awareness: Understanding of event sales, budgeting, and revenue opportunities.
• Teamwork: Ability to collaborate effectively with multiple departments in a fast-paced environment.
• Technical Skills: Proficiency in Microsoft Office applications and hotel event management systems.
• Flexibility: Willingness to work flexible schedules, including evenings, weekends, and holidays when required by business needs.
• Language Proficiency: Fluency in English and Spanish; additional languages are an advantage.
• Legal Requirement: Authorization to work in Spain.
Work Experience: 2 Years.
Degree: Professional / Technician.
Languages: Spanish / English.
Language Ability: High.
What We Offer
• Competitive salary, wages, and a comprehensive benefits package.
• Excellent Training and Development opportunities.
• Complimentary Accommodation at other Four Seasons Hotels and Resorts.
• Complimentary Dry Cleaning for Employee Uniforms.
• Complimentary Employee Meals.
• Discounts at our hotel restaurants.
• Discounts on local services.
• Possibility of accommodation and transportation to work (at a reduced cost).
Schedule & Hours
Seasonal contract, Full Time, 40 hours per week, with consecutive and rotating shifts based on business demands, including evenings, weekends, and holidays as required.