Manager, Operations

Workwear Outfitters has a strong legacy of building innovative and authentic market-right products and is a leading supplier of work apparel and footwear for diverse occupations in industries such as automotive, manufacturing, oil and gas, utilities, government, food services, telecommunications, hospitality, and many more. Workwear Outfitters is based in Nashville, Tennessee with over $800 million in sales and we employ more than 5,800 people in facilities spanning the globe.

Brands under the Workwear Outfitters umbrella include Red Kap®, Bulwark®, Image Authority®, Kodiak®, Terra®, Walls®, Liberty ®, Work Authority®, Workrite® Fire Service, Chef Designs®, and Horace Small®.  Workwear Outfitters is also the exclusive licensee for Dickies® apparel in the B2B channel.

Our Purpose: “We champion and empower workers who make our world work better”

Major benefits include Medical, Vision and Dental, Life and Disability coverage.

Other benefits included: 401K, Tuition reimbursement, Employee Assistance Program, Flexible Spending Accounts, and many others.

Company Name: Workwear Outfitters, LLC

Department: Operations / Manufacturing

Location: Henning & Covington, TN

FLSA Status: Exempt

Shift

2nd Shift - Hours 3:00pm - 1:30am; Monday - Thursday

Position Summary

The Operations Manager – 2nd Shift is responsible for overseeing production operations during the assigned shift to ensure safety, quality, efficiency, and on-time delivery goals are achieved at Workwear Outfitters. This role serves as a hands-on operational leader and primary point of contact during the shift and does not have direct supervisory responsibility.

Key Responsibilities

• Coordinate and oversee daily production activities during the 2nd shift to meet operational targets
• Monitor production flow, equipment performance, and material availability to minimize downtime
• Act as the on-site production authority during the shift and escalate issues as appropriate
• Ensure compliance with company safety policies, procedures, and regulatory requirements
• Collaborate with Maintenance, Quality, Warehouse, and other shifts to resolve operational issues
• Track and communicate shift performance metrics, including output, gap time, and downtime
• Support continuous improvement and lean initiatives
• Provide guidance and coordination to production associates without direct reporting responsibility
• Ensure accurate documentation, reporting, and shift handoff communication

Qualifications

• High school diploma or GED required; Associate or Bachelor’s degree preferred
• 3–5 years of manufacturing or production operations experience
• Knowledge of production processes, safety standards, and quality systems
• Ability to influence and lead without direct authority
• Strong communication, problem-solving, and organizational skills
• Basic proficiency in production systems and Microsoft Office applications

Reporting Relationship

Reports to: Sr. Operations Manager

Direct Reports: None

Physical & Work Environment Requirements

Manufacturing environment requiring extended periods of standing and walking. May involve exposure to noise, moving machinery, and varying temperatures. Personal protective equipment (PPE) required as applicable.