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Systems Development Manager, Region Services
Melbourne, Victoria, AUSPosted 5 months ago
Full-timeonsite
Job Description
G'day! You've found an opportunity that could define your next chapter.
Applicants must be Australian citizens and hold or be eligible to obtain an Australian Government Security Clearance with the ability to successfully complete an Organisational Suitability Assessment. More information regarding security clearances can be found at https://www.agsva.gov.au/.
The Mission - Why This Programme, Why Now?
You're joining at the defining moment of one of the most significant technology programmes Australia has ever undertaken. This programme will build and operate the dedicated cloud giving Australia's national security community and its allies the capability to see more, share more, innovate and act faster than ever before.
The architectural decisions being made now - how we structure networking, implement security controls, and automate at scale - will shape how Australia's national security community operates for the next decade. You won't be inheriting someone else's design choices. You'll be making them.
Your Role in This Story
Imagine being at the intersection of world-class cloud engineering and Australia's most critical national security missions. This is where you come in. As an engineer within the AWS Region Services team, you'll be the driving force behind operational excellence at massive scale — building the automation, tooling, and systems that keep Australia's most sensitive workloads running flawlessly.
You're not just maintaining infrastructure. You're architecting the operational backbone of a programme that will define how an entire nation protects itself in the digital age. Every tool you build, every process you automate, every issue you resolve ripples outward — empowering analysts, decision-makers, and defenders who rely on this platform every single day.
This is a team where your Linux expertise becomes a superpower, where your passion for distributed systems meets real-world consequence, and where the engineers beside you are some of the sharpest minds in the industry. You'll grow here — as a technical leader, as a mentor, and as someone who can look back and say, "I helped build that."
Benefits
· Learning & development - AWS training and certification support, access to internal learning platforms.
· Health, income protection and life cover - Amazon subsidises private health insurance premiums, and group salary continuance and life insurance are included at no cost to you
· Military differential pay launching in Australia - Australian employees taking defence reserve leave may receive up to 52 weeks of military differential pay to help cover the difference in pay while serving
· Employee Assistance Program - Free, confidential support 24 hours a day, 7 days a week for you and your family - mental health, financial coaching, legal questions, and everyday life events.
· Family-building benefit - Access to Maven for fertility treatment, adoption support, surrogacy, and parenting coaching
· Amazon Extras & employee discount - cashback and discounts across hundreds of retail, fitness, travel, and lifestyle partners.
Key job responsibilities
You'll own the operational heartbeat of one of Australia's most ambitious cloud programmes. Your days will be defined by building — not just fixing — the systems that make massive-scale infrastructure hum.
You'll design and deploy operational tooling that eliminates toil and transforms manual processes into elegant automation. When a repetitive task exists, you'll see it as an engineering problem waiting to be solved. Your code will free your teammates to focus on what matters most: innovation and mission impact.
As a technical leader, you'll hire, develop, and mentor the engineers around you — shaping not just systems, but careers. You'll pair with brilliant colleagues to build and manage services that operate at extraordinary scale, collaborating with some of the leading minds in distributed systems to push the boundaries of what's possible.
When customers face their toughest challenges, you'll be the one who digs deep — diagnosing complex issues across interconnected systems and delivering resolutions that restore confidence. You'll track service health with precision, identifying patterns before they become problems and fixing issues on systems where the margin for error is razor-thin.
You'll participate in a 24/7 on-call rotation, standing as the last line of defence when high-severity issues arise — because in this mission, reliability isn't optional, it's everything.
A day in the life
Your morning starts with a quick scan of service health dashboards — the systems you've built are humming, and the automation you deployed last week has already eliminated three manual runbook steps. You smile. That's engineering with purpose.
By mid-morning, you're deep in code, crafting a new operational tool that will reduce incident response time across the fleet. You're parsing logs with the precision of a surgeon — grep, awk, and sed are second nature — tracing a subtle anomaly through procfs and sysfs until the root cause reveals itself. You push a fix, validate it through your CI/CD pipeline, and watch it roll out seamlessly.
After lunch, you're in a design review with your team, whiteboarding a new approach to service monitoring that leverages systemd hooks and custom metrics. The conversation is electric — ideas bouncing between engineers who genuinely love solving hard problems together. You mentor a newer team member through a tricky networking issue, watching their confidence grow as they master tcpdump and netstat to isolate the fault.
Later, you join a cross-team collaboration session where distributed systems architects are tackling a scaling challenge. Your input on DNS configuration and network topology shapes the solution. Before you wrap up, you review a pull request, leave thoughtful feedback, and update your team's Agile board.
As you close your laptop, you know that the work you did today — the tools you built, the people you coached, the problems you solved — is directly enabling Australia's national security community to operate with speed and confidence they've never had before.
About the team
Region Services provides the highest calibre Operational Solutions and Cleared Support for services within our Regions. We provide 'hands on keyboard' support to our service teams by deploying changes into these isolated regions, monitoring the results, and reporting any issues that are observed.
Diverse Experiences
Amazon values diverse experiences. Even if you do not meet all of the preferred qualifications and skills listed in the job description, we encourage candidates to apply. If your career is just starting, hasn’t followed a traditional path, or includes alternative experiences, don’t let it stop you from applying.
Why AWS
Amazon Web Services (AWS) is the world’s most comprehensive and broadly adopted cloud platform. We pioneered cloud computing and never stopped innovating — that’s why customers from the most successful startups to Global 500 companies trust our robust suite of products and services to power their businesses.
Work/Life Balance
We value work-life harmony. Achieving success at work should never come at the expense of sacrifices at home, which is why we strive for flexibility as part of our working culture. When we feel supported in the workplace and at home, there’s nothing we can’t achieve in the cloud.
Inclusive Team Culture
AWS values curiosity and connection. Our employee-led and company-sponsored affinity groups promote inclusion and empower our people to take pride in what makes us unique. Our inclusion events foster stronger, more collaborative teams. Our continual innovation is fueled by the bold ideas, fresh perspectives, and passionate voices our teams bring to everything we do.
Mentorship and Career Growth
We’re continuously raising our performance bar as we strive to become Earth’s Best Employer. That’s why you’ll find endless knowledge-sharing, mentorship and other career-advancing resources here to help you develop into a better-rounded professional.
G'day! You've found an opportunity that could define your next chapter.Applicants must be Australian citizens and hold or be eligible to obtain an Australian Government Security Clearance with the ability
- 5+ years of managing system or software development teams experience
- 7+ years of relevant hands-on systems engineering and administrative work in networking, storage systems, operating systems experience
- 7+ years of leading the definition and development of multi tier web services experience
- Knowledge of engineering practices and patterns for the full software/hardware/networks development life cycle, including coding standards, code reviews, source control management, build processes, testing, certification, and livesite operations
- Experience partnering with product or program management teams
- Knowledge of professional software engineering & best practices for full software development life cycle, including coding standards, software architectures, code reviews, source control management, continuous deployments, testing, and operational excellence
- Knowledge of systems engineering fundamentals (networking, storage, operating systems)
- Experience with AWS platforms, services, and design patterns
- Experience in communicating with users, other technical teams, and senior leadership to collect requirements, describe software product features, technical designs, and product strategy
Acknowledgement of country:
In the spirit of reconciliation Amazon acknowledges the Traditional Custodians of country throughout Australia and their connections to land, sea and community. We pay our respect to their elders past and present and extend that respect to all Aboriginal and Torres Strait Islander peoples today.
IDE statement:
Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status.
Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.
Applicants must be Australian citizens and hold or be eligible to obtain an Australian Government Security Clearance with the ability to successfully complete an Organisational Suitability Assessment. More information regarding security clearances can be found at https://www.agsva.gov.au/.
The Mission - Why This Programme, Why Now?
You're joining at the defining moment of one of the most significant technology programmes Australia has ever undertaken. This programme will build and operate the dedicated cloud giving Australia's national security community and its allies the capability to see more, share more, innovate and act faster than ever before.
The architectural decisions being made now - how we structure networking, implement security controls, and automate at scale - will shape how Australia's national security community operates for the next decade. You won't be inheriting someone else's design choices. You'll be making them.
Your Role in This Story
Imagine being at the intersection of world-class cloud engineering and Australia's most critical national security missions. This is where you come in. As an engineer within the AWS Region Services team, you'll be the driving force behind operational excellence at massive scale — building the automation, tooling, and systems that keep Australia's most sensitive workloads running flawlessly.
You're not just maintaining infrastructure. You're architecting the operational backbone of a programme that will define how an entire nation protects itself in the digital age. Every tool you build, every process you automate, every issue you resolve ripples outward — empowering analysts, decision-makers, and defenders who rely on this platform every single day.
This is a team where your Linux expertise becomes a superpower, where your passion for distributed systems meets real-world consequence, and where the engineers beside you are some of the sharpest minds in the industry. You'll grow here — as a technical leader, as a mentor, and as someone who can look back and say, "I helped build that."
Benefits
· Learning & development - AWS training and certification support, access to internal learning platforms.
· Health, income protection and life cover - Amazon subsidises private health insurance premiums, and group salary continuance and life insurance are included at no cost to you
· Military differential pay launching in Australia - Australian employees taking defence reserve leave may receive up to 52 weeks of military differential pay to help cover the difference in pay while serving
· Employee Assistance Program - Free, confidential support 24 hours a day, 7 days a week for you and your family - mental health, financial coaching, legal questions, and everyday life events.
· Family-building benefit - Access to Maven for fertility treatment, adoption support, surrogacy, and parenting coaching
· Amazon Extras & employee discount - cashback and discounts across hundreds of retail, fitness, travel, and lifestyle partners.
Key job responsibilities
You'll own the operational heartbeat of one of Australia's most ambitious cloud programmes. Your days will be defined by building — not just fixing — the systems that make massive-scale infrastructure hum.
You'll design and deploy operational tooling that eliminates toil and transforms manual processes into elegant automation. When a repetitive task exists, you'll see it as an engineering problem waiting to be solved. Your code will free your teammates to focus on what matters most: innovation and mission impact.
As a technical leader, you'll hire, develop, and mentor the engineers around you — shaping not just systems, but careers. You'll pair with brilliant colleagues to build and manage services that operate at extraordinary scale, collaborating with some of the leading minds in distributed systems to push the boundaries of what's possible.
When customers face their toughest challenges, you'll be the one who digs deep — diagnosing complex issues across interconnected systems and delivering resolutions that restore confidence. You'll track service health with precision, identifying patterns before they become problems and fixing issues on systems where the margin for error is razor-thin.
You'll participate in a 24/7 on-call rotation, standing as the last line of defence when high-severity issues arise — because in this mission, reliability isn't optional, it's everything.
A day in the life
Your morning starts with a quick scan of service health dashboards — the systems you've built are humming, and the automation you deployed last week has already eliminated three manual runbook steps. You smile. That's engineering with purpose.
By mid-morning, you're deep in code, crafting a new operational tool that will reduce incident response time across the fleet. You're parsing logs with the precision of a surgeon — grep, awk, and sed are second nature — tracing a subtle anomaly through procfs and sysfs until the root cause reveals itself. You push a fix, validate it through your CI/CD pipeline, and watch it roll out seamlessly.
After lunch, you're in a design review with your team, whiteboarding a new approach to service monitoring that leverages systemd hooks and custom metrics. The conversation is electric — ideas bouncing between engineers who genuinely love solving hard problems together. You mentor a newer team member through a tricky networking issue, watching their confidence grow as they master tcpdump and netstat to isolate the fault.
Later, you join a cross-team collaboration session where distributed systems architects are tackling a scaling challenge. Your input on DNS configuration and network topology shapes the solution. Before you wrap up, you review a pull request, leave thoughtful feedback, and update your team's Agile board.
As you close your laptop, you know that the work you did today — the tools you built, the people you coached, the problems you solved — is directly enabling Australia's national security community to operate with speed and confidence they've never had before.
About the team
Region Services provides the highest calibre Operational Solutions and Cleared Support for services within our Regions. We provide 'hands on keyboard' support to our service teams by deploying changes into these isolated regions, monitoring the results, and reporting any issues that are observed.
Diverse Experiences
Amazon values diverse experiences. Even if you do not meet all of the preferred qualifications and skills listed in the job description, we encourage candidates to apply. If your career is just starting, hasn’t followed a traditional path, or includes alternative experiences, don’t let it stop you from applying.
Why AWS
Amazon Web Services (AWS) is the world’s most comprehensive and broadly adopted cloud platform. We pioneered cloud computing and never stopped innovating — that’s why customers from the most successful startups to Global 500 companies trust our robust suite of products and services to power their businesses.
Work/Life Balance
We value work-life harmony. Achieving success at work should never come at the expense of sacrifices at home, which is why we strive for flexibility as part of our working culture. When we feel supported in the workplace and at home, there’s nothing we can’t achieve in the cloud.
Inclusive Team Culture
AWS values curiosity and connection. Our employee-led and company-sponsored affinity groups promote inclusion and empower our people to take pride in what makes us unique. Our inclusion events foster stronger, more collaborative teams. Our continual innovation is fueled by the bold ideas, fresh perspectives, and passionate voices our teams bring to everything we do.
Mentorship and Career Growth
We’re continuously raising our performance bar as we strive to become Earth’s Best Employer. That’s why you’ll find endless knowledge-sharing, mentorship and other career-advancing resources here to help you develop into a better-rounded professional.
G'day! You've found an opportunity that could define your next chapter.Applicants must be Australian citizens and hold or be eligible to obtain an Australian Government Security Clearance with the ability
- 5+ years of managing system or software development teams experience
- 7+ years of relevant hands-on systems engineering and administrative work in networking, storage systems, operating systems experience
- 7+ years of leading the definition and development of multi tier web services experience
- Knowledge of engineering practices and patterns for the full software/hardware/networks development life cycle, including coding standards, code reviews, source control management, build processes, testing, certification, and livesite operations
- Experience partnering with product or program management teams
- Knowledge of professional software engineering & best practices for full software development life cycle, including coding standards, software architectures, code reviews, source control management, continuous deployments, testing, and operational excellence
- Knowledge of systems engineering fundamentals (networking, storage, operating systems)
- Experience with AWS platforms, services, and design patterns
- Experience in communicating with users, other technical teams, and senior leadership to collect requirements, describe software product features, technical designs, and product strategy
Acknowledgement of country:
In the spirit of reconciliation Amazon acknowledges the Traditional Custodians of country throughout Australia and their connections to land, sea and community. We pay our respect to their elders past and present and extend that respect to all Aboriginal and Torres Strait Islander peoples today.
IDE statement:
Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status.
Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.