Job Description
Overview Join the Fortnum & Mason family at our beautiful Bicester Village store and play a key role in bringing our extraordinary products to life
As a Stock Keeper, you will be at the heart of our operation — ensuring our shelves are always perfectly presented, our stockrooms run smoothly, and our teams have everything they need to deliver exceptional service
Your work will make sure that every customer who steps into our store experiences the magic of Fortnum & Mason at its very best
This is a full‑time role (20 hours per week) based at Bicester Village
Why Work For Us: Competitive hourly rate + paid overtime Discretionary annual bonus (up to 5% of salary)* Up to 40% store and restaurant discounts* Subsidised staff restaurant using Fortnum’s ingredients 28 days holiday + a day off for your birthday and 5 extra wellbeing days off* Matched pension scheme and career development opportunities Annual staff party and incredible gifts after 5 years *Subject to terms and conditions What You'll Do: Receive, process, and organise all deliveries to the highest standard
Keep stock areas clean, safe, and impeccably organised in line with company guidelines
Ensure products are stored, handled, and replenished correctly to maintain quality and reduce loss Work closely with the sales team to ensure the shop floor is consistently and efficiently replenished
Respond to stock requests quickly to support seamless customer service
Follow all procedures relating to manual handling, stock security, and workplace safety
Ensure compliance with all Fortnum & Mason operational standards
What We Are Looking For: You’ll be someone who: Enjoys working in a fast‑paced, structured environment
Has strong attention to detail and takes pride in getting things right
Is highly organised, proactive, and able to manage multiple tasks at once
Communicates clearly and works well with others across all departments
Has previous stockroom, warehouse, or retail experience
Is comfortable with manual handling and practical, physical tasks
We are committed to developing your career and nurturing your talent, regardless of age; disability; gender reassignment; marriage and civil partnership; pregnancy and maternity; race; religion or belief; sex; sexual orientation
We respect and embrace each other’s differences, to create a truly inclusive environment
In the last year alone, our people have been recognised and celebrated, winning awards for their outstanding contributions to Retail, Technology, Global Hospitality & Tourism, Visual Merchandising & Display, Customer Service and Local Community Awards