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Job Description
- Lead the implementation of technical solutions for GTM programs, providing technical assistance on product integrations, upgrades, and custom solutions.
- Address partner and stakeholder issues by designing and building new processes, workflows, automations and deliverables that anticipate and mitigate future issues.
- Partner with cross-functional teams (Product, Engineering, Marketing) to drive feature adoption, communications, and technical issue resolution.
- Manage project delivery through the complete life cycle, including scoping, planning, executing, and implementing rollouts, ensuring deliverables are met on time.
- Provide product training and solution support, acting as an escalation point for technical questions and troubleshooting need.