Communications Assistant

NOW HIRING!

Communications Assistant

The Communications Assistant strengthens Harbour Air's reputation through hands-on PR, media relations, storytelling, and event execution. The role drives positive visibility for key initiatives and sustainability efforts, builds lasting stakeholder and media relationships, and supports B2B marketing to help grow brand awareness.

WORK HOURS: Office hours (weekend and evenings as needed)

LOCATION: Vancouver / Bentall Head Office  

TERM: Full Time Regular 

DEPARTMENT: Marketing and Communications 

COMPENSATION: Competitive wages, flight perks (including buddy passes and inter-airline partnerships), and discounts at local restaurants and partner organizations, staff events and much more!

Responsibilities and Expectations

External Communications

• Support the planning and execution of PR campaigns promoting Harbour Air’s brand, services, and corporate initiatives.
• Draft and edit press releases, media materials, speeches, briefing notes, and key messages.
• Proactively pitch stories, secure media coverage, and manage press inquiries.
• Build and maintain relationships with key external stakeholders including DMOs, tourism partners, and industry organizations.
• Monitor media coverage and industry developments, compiling insights and summaries for the team.
• Maintain communications calendars, contact lists, and asset repositories, managing timelines and approvals to ensure materials are delivered on schedule.

Media Relations

• Serve as the day-to-day coordination point for media requests, outreach, follow-ups, and coverage tracking.
• Coordinate media bookings and FAM trips with operations, destinations, and commercial teams, including itineraries and internal approvals.
• Support end-to-end execution of press events, launches, and brand activations, preparing run-of-show documents, press kits, and briefing notes.
• Develop partnerships with influencers and community organizations.
• Assistwith crisis communications preparedness materials and documentation.
• Prepare regular media monitoring reports

Corporate Marketing

• Support execution of corporate marketing and B2B campaigns aligned with business priorities.
• Ensure consistency of corporate messaging across external communications channels.
• Track deployment and measure leads generated from B2B marketing initiatives

Collaboration & Stakeholder Management

• Collaborate within the marketing team to align PR storytelling with broader campaign strategies.
• Partner cross-functionally and with leadership to support route launches, events, and corporate communications.
• Coordinate with PR and creative agencies on campaigns, media outreach, and external communications.
• Engage DMOs, tourism boards, chambers of commerce, and community partners on joint initiatives and brand visibility

Brand Support 

• Support the execution of brand initiatives, activations, and campaigns in collaboration with the design and creative team.
• Ensure brand consistency across external communications, materials, and channels.
• Coordinate production of branded assets and collateral, managing timelines and approvals

Qualifications/Assets

• Bachelor’s degree in Marketing, Communications or related field
• Minimum 2 years of experience in communications roles preferably in airline industry, or comparable combination of education and experience.
• Experience in an agency environment is considered an asset
• Experiencewithmedia dissemination tools,media monitoring,Newswire, Cision, Meltwater,etc.
• Adaptable to changing business needs, priorities, and regulatory requirements.
• Ethical and professional conduct and ability to uphold confidentiality and discretion in work matters.
• Ability to create positive work environment and build professional relationships.
• Strong written andverbalcommunication skills.
• Ability to multitask and deliver on competing priorities.

CRITICAL CAPABILITIES

• Exceptional organizational skills and meticulous attention to detail
• Proficiency in MS Office suite, Teams, and ability to use new technology for streamlining office management workflow and activities
• Excellent listening, verbal, written and presentation skills
• Able to work well independently and in a team environment
• Strong problem-solving and analytical skills
• Professional and friendly manner with ability to exercise tact and discretion in dealing with diverse groups of people
• Strong ability to manage multiple tasks simultaneously with attention to detail and deadlines
• Highly approachable, positive, empathetic, resourceful, and service oriented
• Highly dependable, accountable, and can exercise good judgement and discretion
• Ability to thrive in a fast-paced, dynamic environment and adapt to changing business priorities and customer needs

ABOUT HARBOUR AIR 

Harbour Air is North America's largest seaplane airline, a quintessential west coast experience offering up to 300 daily scheduled flights, charters, and scenic tours showcasing British Columbia’s coast and beyond. Our people are the backbone of our organization, and we are committed to creating a culture that inspires one another to achieve extraordinary success. With around 500 employees and a fleet of 45 aircraft, Harbour Air serves 14 coastal communities in BC and Seattle, USA. The airline became the world’s first and only fully carbon neutral airline and is strongly committed to being an industry leader on sustainable initiatives mitigating climate impact. Operating the world's first fully electric aircraft is a testament to the phenomenal teamwork and culture that exist at Harbour Air. For more information, please visit www.harbourair.com

DEADLINE: Open until filled

We thank all applicants for their interest, however only those candidates selected for interviews will be contacted. 

Harbour Air is an equal opportunity employer; we are committed to Diversity and Inclusion and value a diverse workforce. Together, we continue to build an inclusive culture that encourages, supports, and celebrates the diverse voices of our employees. It fuels our innovation and connects us closer to our customers and communities we serve.

Harbour Air is committed to developing a barrier-free recruitment process and work environment. Accommodation in relation to the job selection process is available upon request. If you require any accommodation, please email us and we’ll work with you to meet your accessibility needs.