Senior Manager, Accounting Services

Job Track Description:

• Requires broad technical expertise and industry knowledge.
• Accountable for functional, operational, and/or program management.
• Assists others in achieving goals.
• Manages performance appraisals and pay reviews.
• Manages training for 3 or more employees.
• Manages hiring and termination actions.

General Profile

• Provides leadership to managers and senior professional staff.
• Adapts and executes functional or departmental business plans.
• May contribute to the development of strategies.
• Makes decisions based on resource availability and functional objectives.

Functional Knowledge

• Understands and applies concepts in the field of expertise. 
• Has basic knowledge of other disciplines.

Business Expertise

• Understands how to improve efficiency across related teams.

Impact

• Impacts the quality and effectiveness of the team and contribution to the subfunction.
• Guided by functional business plans.

Leadership

• Sets priorities and allocates resources for related teams.

Problem Solving

• Resolves complex technical and operational problems.

Interpersonal Skills

• Uses clear communication skills to influence others, including senior leadership.

Responsibility Statements

• Responsible for leading, coaching, and developing first-line managers.
• Ensures customer SLA/ KPI are met by guiding operations of respective Accounting teams.
• Conducts performance management tasks. 
• Completes performance evaluations for assigned staff.
• Ensures rigor of discipline in implementation by creating high-performance work cultures built on best practices.
• Handles various activities within the teams with a key focus on adhering to the SLA’s and SOP’s for enhanced operational effectiveness.
• Participates in business-related discussions with clients and internal teams.
• Performs other duties as assigned.
• Complies with all policies and standards.

Through our dedicated associates, Conduent delivers mission-critical services and solutions on behalf of Fortune 100 companies and over 500 governments - creating exceptional outcomes for our clients and the millions of people who count on them. You have an opportunity to personally thrive, make a difference and be part of a culture where individuality is noticed and valued every day.