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Director, Software
Job Description
When you join Accurate Background, you’re an integral part of making every hire the start of a success story. Your contributions will help us fulfill our mission of advancing the background screening experience through visibility and insights, empowering our clients to make smarter, unbiased decisions.
Job Description:
The Director of Software Engineering is a senior technology leader responsible for building, scaling, and operating high‑performing engineering organizations that deliver customer and business outcomes at speed. This role embraces AI‑first engineering principles, using intelligent tools, automation, and data‑driven feedback to increase developer leverage, quality, predictability, and reliability across the software lifecycle.
Reporting to the Vice President of Software Engineering, the Director leads multiple Engineering Managers and their teams, partnering closely with Product, Architecture, Infrastructure, Security, Data, and Business leaders. This role is accountable not only for execution, but also for how work gets done, continuously evolving engineering practices through modern platforms, AI‑assisted delivery, and strong operational discipline.
Responsibilities:
Engineering Leadership & Strategy
Own the engineering strategy for assigned product and platform domains, ensuring alignment to company objectives, customer needs, and long‑term scalability.
Translate business goals into clear technical direction, roadmaps, and execution plans that balance speed, quality, cost, and risk.
Act as a multiplier for the organization by setting standards, patterns, and practices that enable teams to move faster with confidence.
AI‑First Software Delivery
Champion an AI‑first mindset across engineering teams, embedding AI‑assisted tools throughout the SDLC (e.g., ideation, design, coding, testing, incident response, and documentation).
Establish guardrails and best practices for responsible AI usage, ensuring security, privacy, compliance, and maintainability are not compromised.
Partner with architecture and platform teams to identify where applied AI (generative, predictive, or analytical) can reduce manual effort, improve quality, or surface insights earlier.
Measure and continuously improve the impact of AI adoption on developer productivity, defect rates, cycle time, and operational outcomes.
People Leadership & Talent Development
Lead, mentor, and grow multiple Engineering Managers and senior technical leaders, developing strong ownership, decision‑making, and coaching capabilities.
Build diverse, high‑performing teams through thoughtful recruiting, onboarding, and succession planning.
Foster a culture of accountability, psychological safety, and continuous learning, where experimentation and improvement are encouraged and measured.
Set clear expectations for performance, behaviors, and outcomes while providing timely feedback and support.
Execution & Operational Excellence
Ensure predictable, high‑quality delivery across multiple teams, balancing roadmap commitments with technical health and operational stability.
Drive excellence across the full software lifecycle, including design, development, testing, release, and production support.
Use data (OKRs, KPIs, delivery metrics, reliability metrics) to guide prioritization, expose bottlenecks, and continuously improve team effectiveness.
Lead modernization efforts, including decomposition of legacy systems, platform evolution, and migration to cloud‑native, service‑oriented architectures.
Cross‑Functional Partnership
Partner closely with Product Management to shape roadmaps, assess feasibility, estimate level of effort, and make informed trade‑offs.
Collaborate with Infrastructure, Security, Compliance, and Legal teams to ensure solutions meet reliability, security, privacy, and regulatory requirements.
Act as a clear and consistent communicator, aligning stakeholders across Technology and the broader business.
Qualifications:
Bachelor’s or Master’s degree in Computer Science, Engineering, or equivalent practical experience.
10+ years of professional software engineering experience, with at least 5 years leading managers and multi‑team organizations.
Proven experience building and scaling SaaS or B2B platforms with complex integrations and high‑volume data.
Strong technical foundation in modern, distributed systems and cloud‑native architectures (e.g., microservices, event‑driven systems).
Hands‑on familiarity with full‑stack development:
Backend: Java/Spring Boot, Node.js, Go, or Python
Frontend: React, Angular, or Vue
Datastores: SQL and NoSQL technologies
Deep understanding of DevSecOps practices, CI/CD pipelines, infrastructure as code, and secure software design.
Experience operating systems with strong observability, reliability, and incident management practices.
Demonstrated success leading geographically distributed teams in fast‑moving environments.
Strong written and verbal communication skills, able to influence both technical and non‑technical audiences.
The Accurate Way:
We offer a fun, fast-paced environment, with lots of room for growth. We have an unwavering commitment to diversity, ensuring everyone has a complete sense of belonging here. To do this, we follow four guiding principles – Take Ownership, Be Open, Stay Curious, Work as One – core values that dictate what we stand for, and how we behave.
Take ownership.
Be accountable for your actions, your team, and the company. Accept responsibility willingly, especially when it’s what’s best for our customers. Give others every reason to trust you, believe in you, and count on you. Rise to every occasion with your personal best.
Be open.
Be open to new ideas. Be inclusive of people and ways of doing things. Make yourself accessible and approachable, and communicate with genuineness, transparency, honesty, and respect. Embrace differences.
Stay curious.
Stay curious even as you move forward. Tirelessly ask questions and challenge the status quo in your pursuit of new ideas, ways to solve problems, and to continually grow and improve.
Work as one.
Work together to create the best customer and workplace experience. Put our customers and employees first—before individual or departmental agendas. Make sure they get the help they need to succeed.
Equal opportunities
Accurate is an equal-opportunity employer and is committed to hiring talented and qualified individuals with diverse backgrounds. All qualified applicants will receive consideration for employment without regard to sex, gender identity, sexual orientation, race, color, religion, national origin, disability, protected veteran status, age, or any other characteristic protected by law.
Accurate will consider for employment all qualified applicants, including those with criminal histories, in a manner consistent with the requirements of applicable state and local laws.
You must have a right to work in Australia indefinitely that does not involve sponsorship by the Company.
Special Notice:
Accurate is aware of schemes involving fraudulent job postings/offers and/or individuals or entities claiming to be employees of Accurate. Those involved are offering fabricated employment opportunities to applicants, often asking for sensitive personal and financial information. If you believe you have been contacted by anyone misrepresenting themselves as an employee of Accurate, please contact [email protected].
- Please be advised that all legitimate correspondence from an Accurate employee will come from "@accurate.com" email accounts.
- Accurate will not interview candidates via text or email. Our interviews are conducted by recruiters and leaders via the phone, Zoom/Teams or in an in-person format.
- Accurate will never ask candidates to make any type of personal financial investment related to gaining employment with the Company.