Field Service Technician

We are seeking a detail-oriented and efficient Field Service Technician to join our team in San Francisco. As a Field Service Technician, you will be responsible for installing, maintaining, and repairing various equipment at customer sites, ensuring optimal performance and customer satisfaction.

• Perform on-site installation, maintenance, and repair of industrial equipment, HVAC systems, or relevant technology
• Conduct thorough diagnostic tests to identify and resolve technical issues efficiently
• Provide clear explanations and instructions to customers regarding equipment operation and maintenance
• Maintain accurate records of service calls, repairs, and parts used
• Manage time effectively to meet service level agreements and customer expectations
• Collaborate with the technical support team to troubleshoot complex issues
• Adhere to safety protocols and company procedures at all times
• Stay updated on the latest industry trends, technologies, and best practices

• Associate's degree in Electronics, Engineering Technology, or related field
• 2+ years of experience in field service or a related technical role
• Strong technical troubleshooting and problem-solving skills
• Proficiency in using diagnostic tools and software
• Excellent customer service and communication skills
• Ability to manage time effectively and work independently
• Knowledge of industrial equipment, HVAC systems, or relevant technology
• Relevant technical certifications (e.g., CompTIA A+, Network+) preferred
• Valid driver's license and clean driving record
• Physical ability to lift and carry up to 50 lbs
• Willingness to travel within the San Francisco area

All your information will be kept confidential according to EEO guidelines.