Job Description
🏡 Join GuestReady!
GuestReady is a game-changer in short-term rental and hospitality management, operating in the UK, France, Portugal, Spain, and the UAE.
Since 2016, we’ve been redefining the industry with cutting-edge technology and top-notch service.
We’re now looking for a Mid-Term Support Intern to join our Porto office and help deliver outstanding experiences for our guests!
🎯 Role Overview
As a Mid-Term Support Intern, you’ll play a key role in supporting our Guest Support team to ensure our guests have a smooth and enjoyable stay.
You’ll assist with customer communication, handle administrative tasks, and contribute to maintaining the high-quality service that defines GuestReady.
💼 Key Responsibilities
✅ Support the Guest Support team in providing a great experience for our guests.
Example: Help manage guest inquiries and ensure quick, efficient resolutions.
✅ Handle customer communications professionally and empathetically.
Example: Respond to messages and assist with booking-related questions.
✅ Assist with administrative and operational tasks.
Example: Manage data using Excel and help organize internal documentation.
✅ Maintain accuracy and attention to detail in all tasks.
Example: Double-check guest information or booking details to prevent errors.
🛠 What You Need to Succeed
🔹 Enthusiasm for hospitality and delivering excellent customer service.
🔹 Attention to detail and strong organizational skills.
🔹 Good communication skills and a positive, professional attitude.
🔹 Proficiency in Excel (preferred).
🔹 Eagerness to learn and grow in a fast-paced environment.
🎁 Perks & Benefits
🏡 Hybrid work flexibility – balance work and life your way.
🚀 Be part of a fast-growing company in the travel industry.
🌍 Work in a dynamic, multicultural team.
📚 Opportunities for learning and career development.
🧘 Focus on wellbeing with supportive activities.
🙌 Join Us on This Exciting Journey!
Even if you don’t tick every single box, we encourage you to apply!
If you’re a 70% match, we’d still love to hear from you — many skills can be learned on the job.
🌈 Diversity & Inclusion
At GuestReady, we celebrate diversity and are proud to be an equal-opportunity employer.
We value unique talents and perspectives and welcome applicants from all backgrounds — regardless of race, gender, religion, sexual orientation, disability, age, or culture.
Let’s build something amazing together! 🚀