Supervisor, Patient Access Svcs

Job Summary

The Supervisor of Patient Access Services, Main Admitting, is responsible for the administrative management and direction of scheduled and non-emergency registration services including, Pre-Registration, Insurance Verification, Registration, Financial Counseling, and upfront cash collections. In this role, the Supervisor is responsible for all the daily operations including employee scheduling, development and coordination of Patient Access Services.

Licensure and Certification:

• NAHAM, CAHAM certification or equivalent

 

Education:

• High School graduate or equivalent

Experience:

• Minimum 5 years experience in Patient Registration (2 years as a supervisor).

Knowledge and Skills:

• Computer literate.
• Ability to effectively supervise the activities and personnel within the department
• Ability to consistently apply hospital policies and procedure appropriately.
• Provide outstanding customer service;
• Exercise sound judgment, especially in an emergency situation;
• Prioritize workload and meet deadlines
• Work cooperatively as a team member
• Exhibit strong oral and written communications skills