Job Description
This position is listed on behalf of a partner company, who manages all applications and next steps. Our partner is looking for a Customer Financial Specialist Associate based in the United States.
This role plays a key part in supporting patients through financial, billing, and insurance-related inquiries in a high-volume call center environment. You will serve as a trusted point of contact, helping individuals navigate account balances, payment options, and financial assistance programs with clarity and empathy. The position combines customer service excellence with revenue cycle support, requiring both technical accuracy and strong interpersonal communication. You will manage inbound and outbound calls, resolve account issues, and ensure compliance with healthcare billing regulations. In this fast-paced setting, you will also contribute to process improvements and help enhance the overall patient financial experience. This is a meaningful opportunity for someone who enjoys problem-solving while supporting patients through complex financial healthcare processes.
This position is listed on behalf of a partner company, who manages all applications and next steps. Our partner is looking for a Customer Financial Specialist Associate based in the United States.
This role plays a key part in supporting patients through financial, billing, and insurance-related inquiries in a high-volume call center environment. You will serve as a trusted point of contact, helping individuals navigate account balances, payment options, and financial assistance programs with clarity and empathy. The position combines customer service excellence with revenue cycle support, requiring both technical accuracy and strong interpersonal communication. You will manage inbound and outbound calls, resolve account issues, and ensure compliance with healthcare billing regulations. In this fast-paced setting, you will also contribute to process improvements and help enhance the overall patient financial experience. This is a meaningful opportunity for someone who enjoys problem-solving while supporting patients through complex financial healthcare processes.