Job Description
Primary Role
This is a sales position helping employers find health care benefit solutions, and improve employee retention by creating or enhancing their employee benefits packages. The position incorporates selling individual and group life, health, dental, vision and ancillary products of insurance. You will be working with our currently contracted clients, large and small business accounts, as well as developing new accounts. You must have or obtain State of Indiana Accident & Health, Life license within 60 days of hire.
Key Accountabilities
- Partners and collaborates with management in designing, planning and implementing benefit programs, policies and procedures.
- Ensures programs meet client needs, comply with legal requirements and are competitive and cost effective.
- Explain features, advantages, and disadvantages of various policies to promote sale of insurance plans.
- Confer with clients to obtain and provide information when claims are made on a policy.
- Call on policyholders to deliver and explain policy.
- Seek out new clients and develop clientele by networking and generate lists of prospective clients.
- Sell various types of insurance policies to businesses and individuals on behalf of vendor companies, including life, medical and dental insurance or specialized policies.
- Acts as a liaison with the vendors for all Health & Welfare programs such as fully-insured medical, self-insured medical, prescription drug, dental, vision, life and disability to ensure optimal productivity and performance expectations – ensuring they are set up and being administered as expected and participants are getting the best level of service.
- Serves as a point of escalation for questions on coverage, eligibility and other benefit matters.
- Develop marketing strategies to compete with other individuals or companies who sell insurance.
- Monitor plans to ensure compliance with federal and state laws including FMLA, HIPAA, ERISA, COBRA, and Healthcare Reform.
- Responsible for coordinating and supervising day-to-day activities within the service area
- Directs service employee/s in area of researching, analyzing, evaluating, and administering group benefit programs covering group life, accident and health insurance, retirement, and other benefit programs.
- Implements benefit programs, policies and procedures.
- Supervises the archival and retrieval of benefit records and documents.
- Evaluates and improves the structure, processes and tools within the benefits function for optimal efficiency and effectiveness.
- Perform administrative tasks, such as maintaining records and handling policy renewals.
- Provide leadership, direction and support to member/s of the Benefit team.
- Provides input for performance, development, coaching of staff and goal-setting for direct reports. Provides training to new members of the team.
Qualifications
- Bachelor’s degree in Business-related field and/or equivalent experience in the insurance industry.
- Current insurance Indiana license or ability to obtain immediately required.
- Proficient knowledge of benefit design and set-up, administration, and regulations related to ERISA, HIPAA, COBRA, FMLA, ACA.
- Must have understanding of applicable legal reporting.
- A self-starter with initiative with strong customer/client orientation; ability to facilitate discussions to resolve issues, obtain consensus and drive to conclusion.
- Professional designation preferred; appropriate designations include Certified Benefits Professional (CBP), Certified Employee Benefits Specialist (CEBS), Group Benefits Associate (GBA), Retirement Plans Associate (RPA), or Tax Exempt & Governmental Plan Consultant (TGPC).
- Motivated and goal-oriented
- A professional presence and demeanor
- A dedication to customer service
- Ability to travel in or out-of-state
- Experience prospecting, networking and/or new business development
- Passion for making a difference in the community
- Stable work history
- Excellent communication and time management skills
- Coachable and competitive spirit
- Ability to earn client trust along with excellent relationship management skills
Work Environment
This job operates in a professional office environment. This role routinely uses standard office equipment such as computers, mobile devices – phones/tablets, photocopier, scanners, etc.
Physical Demands
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. While performing the duties of this job, the employee is regularly required to talk or hear. The employee frequently is required to stand; walk; use hands to finger, handle or feel; and reach with hands and arms.
Position Type/Expected Hours of Work
Some flexibility in hours is allowed, but the employee must be available during the “core” work hours of 8:30 a.m. to 5:00 p.m.
Travel
This position requires frequent travel - up to 70%. When travel is necessary, it is generally outside of the local area in a range up to 4 hours from headquarters.
Other Duties
Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change at any time with or without notice.
JA Benefits is a client focused benefit consulting firm providing clear, simplified solutions to complex business issues. Our clients come first, and we strive to exceed their expectations on a daily basis. Employee Benefits Advisors take pride in their work, each other, and our clients. They understand we own and drive the client experience; each employee does whatever it takes to build and strengthen our relationships by providing exceptional level service and support to colleagues, our clients, and their employees.
JA Benefits, LLC is an equal opportunity employer. As a privately held company, we offer a competitive compensation and benefits package reflecting our commitment to attracting and retaining great individuals. The benefit package includes health, dental and vision coverage, employer-paid short-term and long-term disability, and basic life insurance as well as 401(k) with match.