Job Description
THE BAMFORD COLLECTION IS A GROUP OF CONSCIOUSLY MINDED LIFESTYLE BRANDS COMMITTED TO NOURISHING AND NURTURING PEOPLE AND PLANET.
SALARY : £34,091 per annum OTE, Paid Weekly!
HOURS: 32-40 hours, including weekends
ABOUT US
Award-winning Daylesford Organic is one of the UK’s most renowned organic farm estates based in the heart of the Cotswolds countryside. More than just a farm, Daylesford is a vibrant destination for food lovers, wellness seekers, along with beautifully curated retail spaces, bringing together exceptional organic produce and nourishing experiences in a truly unique setting.
With spring in full bloom and summer just around the corner, our farm and restaurants are buzzing with a lively, vibrant energy. Our guests come to enjoy a relaxed yet refined atmosphere, indulging in fresh, farm-to-fork seasonal dishes, alongside crisp frizzante and expertly crafted cocktails perfect for long, sunny days and warm evenings.
ABOUT THE ROLE
We are looking for a friendly, organised and customer-focused Host to join the Daylesford Farm Shop team. This is a highly guest facing role, combining warm welcomes with practical support across the shop and restaurant areas.
You will act as a central point of contact for customers, helping manage footfall during busy periods, supporting bookings or waitlists where applicable, and working closely with retail and restaurant teams to ensure a smooth and enjoyable customer journey.
This role is ideal for someone who enjoys working in a lively environment, takes pride in delivering thoughtful service, and shares an interest in food, farming and sustainable living.
YOUR RESPONSIBILITIES
Provide a warm, welcoming and knowledgeable first impression for all Farm Shop visitors
Manage guest flow during busy periods, including waitlists or seating coordination where required
Communicate clearly with restaurant, retail and management teams to ensure smooth service
Support customers with general enquiries about the Farm Shop, restaurant, produce and facilities
Maintain a calm, friendly presence during peak trading times
Ensure entrance and host areas are kept clean, organised and inviting
Assist with guest communications, reservations or special requests when needed
Help uphold Daylesford’s values of sustainability, quality and genuine hospitality
SKILLS AND REQUIREMENTS
Previous experience in hospitality, retail or customer-facing roles preferred
Confident, friendly communication style with a natural ability to put people at ease
Strong organisational skills and the ability to juggle priorities in a busy environment
A customer first mindset with attention to detail
Ability to remain calm and positive during high footfall periods
Genuine interest in food, farming, sustainability and the Daylesford ethos
Team player with a flexible and proactive approach
PERKS AND BENEFITS
Discounts: Enjoy a range of discounts on our products, treatments, and dining experiences from day one
Volunteering Days: One paid day per year to volunteer with a charity of your choice
Private Medical: Subsidised private medical insurance through Bupa
Pension Scheme: Pay up to 9 percent of your salary into your pension each month with a 4.5 percent contribution from us
Life Assurance: Cover equivalent to one year of your annual salary
Mental Health Support: 24 hour access to our Employee Assistance Programme
About gratuities & service charge:
Gratuities are paid on a pro-rata basis.
It is estimated that in 2026, our full-time employees can expect to receive in the range of £7,280 in addition to their annual salary.
The base salary of £26,811 plus a qualified estimate of £7,280 in gratuities and service charge*. Please note this role is paid hourly so this is a projected salary and OTE.