Senior Claims Executive

Introduction Welcome to Gallagher - a global community of people who bring bold ideas, deep expertise, and a shared commitment to doing what’s right

We help clients navigate complexity with confidence by empowering businesses, communities, and individuals to thrive

At Gallagher, you’ll find more than a job; you’ll find a culture built on trust, driven by collaboration, and sustained by the belief that we’re better together

Whether you join us in a client-facing role or as part of our brokerage division, our

and HR consulting division, or our corporate team, you’ll have the opportunity to grow your career, make an impact, and be part of something bigger

Experience a workplace where you’re encouraged to be yourself, supported to succeed, and inspired to keep learning

That’s what it means to live The Gallagher Way

Overview Gallagher is a global leader in Insurance broking, risk management and consulting, with over 71,000 employees worldwide in over 130 countries

We have a global reach with a local presence and pride ourselves on being a socially responsible and an ethical organisation expressed through our Shared Values, The Gallagher Way

We are proud to have been awarded one of Insurance Business Australia Top Insurance Employers and Forbes Best Employer for Women

About the role As a Senior Claims Executive, you’ll be responsible for managing claims in line with policy conditions and service standards, delivering exceptional client outcomes

You’ll take ownership of a mixed portfolio, working closely with clients, brokers, and internal stakeholders to manage the end to end claims process, including complex and non standard matters

Key

Provide expert advice to clients, brokers, and internal stakeholders on claims matters Assess claims through policy interpretation and review of individual circumstances Advocate on behalf of clients to achieve optimal settlement outcomes Manage and negotiate complex and non-standard claims Collaborate with Claims Leaders to deliver tailored solutions Support dispute resolution processes, including IDR and EDR (AFCA) About You 5+ years experience in a client facing claims role Strong understanding of claims processes, policy interpretation, and lodgement Knowledge of insurance products across commercial or SME portfolios Excellent negotiation, influencing, and client advocacy skills Proven ability to build strong stakeholder relationships A proactive, solutions-focused mindset with solid commercial acumen Why Gallagher

At Gallagher, we don’t just offer jobs, we offer careers

Here’s what you can look forward to: Career Development: Access to personalised career pathways, training programs and tuition assistance to help you grow Wellbeing Support: Enjoy wellbeing offerings, an employee assistance program and additional weeks of Lifestyle Leave Rewards and

: Gallagher Rewards for discounts at over 350 major retailers, an Employee Stock Purchase Plan and

sacrificed superannuation options Community Impact: Paid volunteering days to give back to causes you care about Inclusive Culture: We are committed to diversity and inclusion, welcoming people of all backgrounds, faiths, sexual orientations, gender identities and lifestyle choices Comprehensive Training: Full training provided to set you up for success Ready to Apply

Take the next step in your career and join a company that invests in your success

Apply now via our careers website: Gallagher Careers For further information, contact our Talent Acquisition team at [email protected] Important Information: Any offer of employment and subsequent continuing employment is dependent upon the satisfactory completion of background checks by Gallagher or an external third-party provider

Gallagher is an Equal Employment Opportunity (EEO) employer committed to workplace diversity and inclusion

We embrace a working environment that celebrates individuality and fosters collaboration

and

On top of a competitive

, great teams and exciting career opportunities, we also offer a wide range of

Below are the minimum core

you’ll get, depending on your job level these

may improve: 4 weeks annual leave plus up to 2 weeks additional purchased Lifestyle Leave Novated Leasing opportunities Two paid volunteer days annually Health Insurance Discounts with our Group Insurance Plan Employee Stock Purchase Program Paid parental leave Other

include: Flexible and hybrid work arrangements Mental Health and Wellbeing Support for yourself and immediate family members Employee Recognition Awards and Service Milestone Recognitions Peer Support Program Annual flu vaccinations Access to Reward Gateway – discount offers at over 350 retailers

And more..

We value inclusion and diversity Inclusion and diversity (I&D) is a core part of our business, and it’s embedded into the fabric of our organization

For more than 95 years, Gallagher has led with a commitment to sustainability and to support the communities where we live and work

Gallagher embraces our employees’ diverse identities, experiences and talents, allowing us to better serve our clients and communities

We see inclusion as a conscious commitment and diversity as a vital strength

By embracing diversity in all its forms, we live out The Gallagher Way to its fullest

Gallagher believes that all persons are entitled to equal employment opportunity and prohibits any form of discrimination by its managers, employees, vendors or customers based on race, color, religion, creed, gender (including pregnancy status), sexual orientation, gender identity (which includes transgender and other gender non-conforming individuals), gender expression, hair expression, marital status, parental status, age, national origin, ancestry, disability, medical condition, genetic information, veteran or military status, citizenship status, or any other characteristic protected (herein referred to as “protected characteristics”) by applicable federal, state, or local laws

Equal employment opportunity will be extended in all aspects of the employer-employee relationship, including, but not limited to, recruitment, hiring, training, promotion, transfer, demotion,

,

, layoff, and termination

In addition, Gallagher will make reasonable accommodations to known physical or mental limitations of an otherwise qualified person with a disability, unless the accommodation would impose an undue hardship on the operation of our business.