Job Description
Title:
Manager, Commercial Training, OncologyCompany:
Ipsen Biopharmaceuticals Inc.
About Ipsen:
Ipsen is a mid-sized global biopharmaceutical company with a focus on transformative medicines in three therapeutic areas: Oncology, Rare Disease and Neuroscience. Supported by nearly 100 years of development experience, with global hubs in the U.S., France and the U.K, we tackle areas of high unmet medical need through research and innovation.
Our passionate teams in more than 40 countries are focused on what matters and endeavor every day to bring medicines to patients in 88 countries. We build a workplace that champions human-centric leadership and fosters a culture of collaboration, excellence and impact. At Ipsen, every individual is empowered to be their true selves, grow and thrive alongside the company’s success. Join us on our journey towards sustainable growth, creating real impact on patients and society!
For more information, visit us at https://www.ipsen.com/ and follow our latest news on LinkedIn and Instagram.
Job Description:
Summary & Purpose of the Position
Training Program Development & Support
Contribute to the design and enhancement of training curricula covering product knowledge, selling skills, objection handling, market landscape, and resource utilization.
Build and maintain a structured “post–new hire” training calendar that supports effective onboarding follow‑through in partnership with the Oncology Commercial Training team and Field Sales Trainers.
Assist in assessing field capabilities, identifying skill gaps, and providing insights gathered from RBD feedback, field visits, and cross‑functional partners.
Training Delivery & Facilitation
Facilitate live and virtual training sessions for sales teams, sales leadership, CNE, TLL, and other commercial roles to strengthen capabilities.
Develop engaging training materials such as case studies, role‑plays, e‑learning modules, and real‑world application exercises with oversight from the lead Oncology Commercial Trainer.
Support the delivery of advanced training initiatives designed for Field Sales Team (FST), Regional Business Directors (RBD), and Executive OAS to enhance leadership and development pathways.
Partner with internal trainers and external vendors to ensure high‑quality execution of training programs.
Contribute to the evolution of the Oncology Academy by helping assess field needs and coordinating training activities aligned to key milestones and events.
Performance Coaching & Evaluation
Support ongoing evaluation of training effectiveness through field visits, performance assessments, and insights from sales leadership.
Provide targeted coaching and feedback to field employees to strengthen selling skills, messaging accuracy, and strategic execution.
Track training outcomes and identify continuous improvement opportunities based on field observations and performance trends.
Collaboration & Cross‑Functional Partnership
Collaborate with marketing, medical, V&A, HR, and other stakeholders to ensure training materials and messaging align with business strategies.
Partner with marketing to reinforce sales message pull‑through and contribute to planning for brand initiatives, field workshops, and national meetings.
Support HR and the training leadership team in initiatives related to recruitment, onboarding, and fostering a collaborative culture
Technical Competencies
Strong facilitation and presentation skills.
Solid understanding of selling principles and customer engagement models.
Familiarity with adult learning principles preferred.
Background in solid tumor and/or hematology strongly preferred.
Knowledge of commercial systems (ACTO, Veeva, iEngage) is strongly preferred.
Behavioral Competencies Required
Develops / Coaches Talent – Developing people to meet both their career goals and the organization's goals.This role is fundamentally about building capability in others—particularly customer‑facing teams—and strengthening performance through training, coaching, and feedback.
JD alignment
Communicates Effectively – Developing and delivering multi-mode communications that convey a clear understanding of the unique needs of different audiences. The role requires translating complex scientific, clinical, and competitive information into clear, engaging, compliant, and audience‑appropriate training.
JD alignment
Collaborates – Building partnerships and working collaboratively with others to meet shared objectives. The role operates in a highly cross‑functional environment and depends on strong partnerships rather than formal authority.
JD alignment
Influences – Using compelling arguments to gain support and commitment of others. Anticipating and balancing the needs of multiple stakeholders. The Manager of Commercial Training must gain alignment and commitment from stakeholders who may not report to them, including sales leadership, RBDs, marketing, and medical partners.
Excellence in Execution – Planning and prioritizing work to meet commitments aligned with organizational goals. Consistently achieving results, even under tough circumstances. The role has a strong operational backbone—training calendars, program coordination, delivery timelines, and continuous improvement.
Knowledge & Experience
BA/BS degree is required. Advanced degree is a plus
Minimum 5 years of relevant experience, including one year of biopharma or healthcare experience; or equivalent experience
Oncology exposure through fellowship, internship, research experience, or direct commercial role strongly preferred.
Experience supporting or delivering training, education, curriculum development, or field‑facing materials is preferred
Ability to collaborate effectively with cross‑functional stakeholders and influence without authority
Previous biotech sales or customer‑facing experience is a plus
Prior experience in training facilitation, field development, or adult learning environments preferred
Background in solid tumor and/or hematology strongly preferred