Job Description
PURPOSE & IMPACT ON ORGANIZATION:
Contribute to meeting or exceeding store sales and profi t targets by:
¬ Passionately inspiring consumer loyalty to the brand
¬ Effectively serving and selling to customers
¬ Diligently executing store operations
KEY RESPONSIBILITIES:
¬ Be aware of store sales and KPI targets, as well as individual performance targets, take ownership over them and use all available
store resources to meet or exceed them
¬ Execute the Brand Customer Service standards to meet or exceed customers’ expectations
¬ Be a Brand Ambassador, consistently exhibiting the Brand Attitude and Values
¬ Use Seasonal Brand and product knowledge effectively during sales interactions
¬ Communicate product features and benefi ts and unique selling points clearly to address customers’ needs and strengthen their
connection to the Brand
¬ Adhere to all established policies and procedures
¬ Execute and maintain established Visual Merchandising and In-Store Communication standards
¬ Process merchandise deliveries quickly and effectively, and constantly replenish merchandising fi xtures to ensure the store’s entire
product offer is represented on the sales fl oor
¬ Complete cash register transactions quickly and accurately
¬ Minimize loss in both, the stockroom and the sales fl oor
¬ Perform all store operations in a safe, effective and effi cient manner
¬ Collaborate productively and respectfully with team members
¬ Complete all applicable training programs and effectively apply the learning on the job
¬ Seek coaching and learning opportunities to continually improve your performance
AUTHORITIES:
¬ Not Applicable
KEY RELATIONSHIPS:
¬ Customers
¬ Peers and Supervisor
KNOWLEDGE, CAPABILITIES AND EXPERIENCE:
¬ Retail Professional Competencies
(additions based on market needs)
MINIMUM QUALIFICATIONS:
¬ Preferably between 1-2 months working in a sports/fashion customer & commercial focused retail environment
¬ Basic numeracy, literacy and verbal communication skills
(additions based on market needs)