% 

of time

Essential Function (Yes/No)

Key Responsibilities

(To be completed by Supervisor)

40

Hospital Operations Excellence

• Accountable for the clinical and operational performance of UCSF Health Stanyan Hospital and UCSF Health Hyde Hospital, including day-to-day operations, patient safety, clinical outcomes, financial performance, and patient and staff experience.
• Oversee hospital operations to ensure consistent delivery of high-quality, safe, and patient-centered inpatient care that meets or exceeds established performance targets.
• Implement standardized operating procedures and best practices across both hospital campuses to ensure consistency in care delivery, patient flow, capacity management, and operational efficiency.
• Monitor key performance indicators (KPIs) for hospital operations, including inpatient capacity utilization, length of stay, patient throughput, occupancy rates, quality metrics, and patient experience scores.
• Champion and lead the deployment of process improvement principles and methodologies across both hospitals, fostering a culture of continuous improvement and operational excellence.
• Oversee facility operations, capital projects, and infrastructure improvements to support safe, efficient clinical operations across both hospital campuses.
• Ensure regulatory compliance and that both hospitals maintain required accreditations and meet all federal, state, and local regulatory requirements, including Joint Commission standards.
• Lead efforts to optimize staffing models, scheduling systems, and workforce deployment across both hospitals to maximize efficiency while delivering world-class patient outcomes.
• Partner with hospital medical staff leadership to optimize physician alignment, medical staff engagement, and clinical care delivery effectiveness.

30

Capacity Management and Patient Flow

• Drive initiatives to optimize inpatient capacity utilization, patient throughput, and bed management across Stanyan and Hyde hospitals.
• Collaborate with the COO, Network Ambulatory Division and VP, Patient Access to ensure seamless transitions of care between inpatient and outpatient settings.
• Develop and execute strategies to address capacity constraints and support the broader Network’s ability to accept and manage patient volume growth.
• Lead operational planning to support the expansion of inpatient service capabilities in alignment with Network strategic priorities.

10

Collaborative Leadership

• Partner closely with the CMO, Hospital Division and the CNO, UCSF Health Network to ensure seamless integration of clinical, nursing, and operational priorities across both hospitals.
• Collaborate with the COO, Network Ambulatory Division to ensure care coordination and operational continuity across the inpatient-to-ambulatory care continuum.
• Work collaboratively with UCSF Health enterprise leaders to align hospital operations with system-wide standards, quality improvement initiatives, and strategic goals.
• Direct the development and management of operating and capital budgets for both hospital campuses and assigned operational areas.

10

Performance Improvement

• Develop and implement a performance management system to track, analyze, and improve operational metrics across both hospital campuses.
• Benchmark hospital performance against community hospital industry best practices to identify opportunities and drive peak performance.
• Lead operational turnaround and improvement initiatives for underperforming areas across either hospital campus.
• Proactively identify and address operational barriers that impact patient access, safety, experience, or clinical outcomes.
• Foster a culture of accountability, transparency, and data-driven decision-making throughout the hospital division.

10

Team Leadership

• Recruit, develop, and retain top operational and administrative leadership talent across both hospital campuses.
• Promote a culture of high performance, collaboration, and continuous improvement that values learning and development.
• Establish and monitor staff performance and goal development, set objectives, establish priorities, and conduct performance evaluations.
• Mentor and develop direct reports, supporting succession planning and leadership development initiatives across the hospital division.

Desired Outcomes

• Become known as a trusted, collaborative, and action-oriented operational leader with constituents across UCSF Health Stanyan and UCSF Health Hyde hospitals.
• Achieve measurable improvements in operational efficiency, patient throughput, capacity utilization, and resource management across both hospital campuses.
• Establish a unified operational model and standardized processes across UCSF Health Stanyan and UCSF Health Hyde.
• Ensure consistently high levels of patient safety, quality, and experience across both hospital campuses.
• Build and sustain medical staff engagement and physician alignment at both Stanyan and Hyde hospitals.
• Successfully integrate operational improvements and new service capabilities as the hospital division evolves.
• Champion a continuous improvement culture throughout hospital division operations.
• Achieve budget targets and financial performance objectives for both hospital campuses.

100%