Credit Analyst

Push boundaries. Explore ideas. Reshape tomorrow. Join Garrett and grow your career while helping top vehicle brands accelerate towards a cleaner, safer, and smarter future.

Garrett is a cutting -edge technology leader delivering differentiated solutions for emission reduction and energy efficiency. We are passionate about innovating for mobility and beyond. With a nearly 70-year legacy, we serve customer worldwide with passenger vehicle, commercial vehicle, aftermarket replacement, and performance enhancement solutions.

Join us as a Credit Analyst!

The Credit Analyst is accountable for managing assigned customer portfolios to ensure timely collection, accurate account reconciliation, effective resolution of payment-related issues and controlled order release in line with credit risk policies. The role includes assessing customer account status, overdue balances, credit exposure and payment behavior to support order release decisions and minimize financial risk.

The position involves investigating and resolving complex payment blockers, including pricing discrepancies, pricing reconciliations, invoice disputes, unapplied or misallocated payments, warranty , quality or logistics claims and other customer deductions. Acting as a liaison between customers, Sales Managers, Finance, Pricing, Customer Service, Logistics, Warranty and Quality, the Credit Analyst ensures that open items are properly followed up, documented, escalated and resolved.

The role supports cash forecast accuracy, past due reduction, account accuracy and risk-controlled business continuity by identifying root causes of payment delays, driving corrective actions and working in line with internal procedures, credit policy and service standards.

What you`ll do:

Credit risk management and order release
Assess customer credit exposure, overdue balance, payment behavior, open disputes and payment commitments to support controlled order release or block decisions in line with credit policy.
Perform risk analysis for blocked DCDs and take appropriate action: release, block or escalate.
Escalate high-risk accounts, exceptional release requests and potential bad debt exposure to the appropriate approval level.
Maintain clear documentation of order release decisions, risk assessment and escalation history for audit and control purposes.

 Collections, past due and cash forecast ownership
Manage the assigned customer portfolio to ensure timely collection of outstanding invoices and repayment of debits where applicable.
Own and complete the cash forecast accurately and on time, in line with forecast accuracy KPIs.
Provide clear cash forecast assumptions, risks, variances and corrective actions.
Explain past due results in a formal way, including root causes, future actions, preventive actions and lessons learned.
Monitor customer payment behavior, overdue patterns and recurring payment delays to identify collection and credit risk early.

Account reconciliation and payment accuracy
Perform daily customer account reconciliation across all relevant posting keys.
Follow up open items, deductions, debits, disputed balances and payment blockers to maintain accurate customer accounts.
Ensure correct financial treatment of deductions, debits, credit notes and related adjustments in line with internal procedures.
Maintain accurate documentation of reconciliation actions, customer commitments and account status for audit purposes.

Dispute resolution
Investigate and resolve payment blockers, including pricing and retro-pricing discrepancies, deductions/debits, logistics claims, quality claims, warranty claims, contract/PO issues, disputed invoices and proof of delivery requests.
Reconcile customer agreements, price files, invoices, deductions, debit notes and credit memo requests to validate customer claims and determine the correct financial treatment.
Analyze and challenge customer deductions/debits to confirm validity, recover invalid amounts where applicable and ensure proper resolution.
Contact customers and internal departments to clarify root causes, define ownership and drive timely closure of disputes and claims.
Log disputes in a timely manner, document the issue clearly, follow up regularly and escalate unresolved items when they impact collection, past due, bad debt risk or order release.
Identify recurring dispute, pricing or deduction issues and coordinate corrective or preventive actions with Sales, Pricing, Logistics, Quality, Warranty and other relevant teams.

Stakeholder and customer relationship management
Hold regular calls with Sales Managers to review customer payment performance, dispute causes, collection risks and action plans.
Build effective business relationships with internal and external customers through clear written and verbal communication.
Provide responsive, process-effective service to customers in the assigned portfolio.
Provide status reports when requested, covering account status, dispute status, collection risks and required actions.

Compliance, controls and process improvement
Learn and apply policies and procedures to ensure SOX compliance.
Support GEM implementation across C2C.
Maintain a focused process improvement mindset, including automation, standardization and simplification opportunities.
Implement at least one Kaizen idea per month.
Contribute to improvements and projects with measurable impact on portfolio performance, daily activities and KPIs.
Maintain continuous RCCA focus to identify root causes and prevent recurrence of issues.

What you need: 

Bachelor’s degree in the Accounting / Finance / Economics

Minimum 2 years of Accounts Payable or Accounts Receivable Departments or related experience 

Fluent in English
Good understanding of end-to-end order-to-cash / credit-to-cash processes
Team player with the ability to work independently and take ownership of assigned portfolio
Ability to deal tactfully, confidently, and ethically with both internal and external customers required
Goal oriented, motivated self-starter, with excellent planning and organising skills
Strong PC skills including Excel, and experience with other Microsoft Office products: Word, PowerPoint, Outlook, etc. 
Good knowledge of SAP is necessary
Strong problem solving, interpersonal, excellent financial analysis and dispute resolution skills
High accuracy and quality in fulfilling the tasks

BENEFITS

• Meal tickets
• 13th salary
• Private medical insurance
• A fixed monthly amount received on the Benefits platform with which you can choose from services such as:
• Extended health insurance for employees and dependents
• Dental care
• Online and offsite shopping discounts
• Private pension
• Vacation vouchers
• Transportation: Metrorex/STB monthly subscriptions or Fuel card
• Access to various events (paintball, escape room, laser tag, rafting, wakeboarding, movie, theater etc.)

LEARN & DEVELOP

• Extensive online and on-site training programs
• Support for Green Belt Six Sigma Certification
• Peer2Peer Training program: learn and teach one another, offer advice, and engage
• Career growth & promotion opportunities
• International work environment

RELAX & WELL-BEING

• Sports and Social Club: trainer in the Office program and weekly online Nutrition Sessions for all Garrett employees
• Friendly working environment, alongside talented and dedicated people
• Networking area
• Bookster
• Great coffee, tea and spices
• Weekly Fruit Day
• Employee assistance program for all our employees (professionals ready to listen and speak with you on all subjects)
• Flexible working hours
• 26 vacation days per year for all our employees
• Hybrid work environment: 2 days Work from Home per week