Indirect Tax Technology Coordinator

We are seeking a detail-oriented and proactive Indirect Tax Technology Coordinator to support the implementation and ongoing maintenance of Vertex Certificate Center and assist with Vertex O Series tax engine configurations. This role will play a critical part in ensuring compliance and operational efficiency across numerous legal entities and business units.

Position Responsibilities include (but are not limited to) the following:

Responsible for the day-to-day planning, problem solving and execution of the following duties:

• Vertex Certificate Center (Primary Focus):
  • Implementations:
    • Lead and support implementation for various legal entities.
    • Validate exemption certificates and manage large data volumes.
    • Coordinate with business units and reach out to customers for expired certificates as needed
    • Populate templates and assist with onboarding processes.
  • Post-Implementation Maintenance:
    • Assist with managing ongoing maintenance / updates for all onboarded business units.
    • Monitor certificate expiration and support outreach efforts.
    • Generate and provide weekly/monthly reports to business units for reconciliation and certificate expiration tracking.
• Vertex O Series Support (Secondary Focus):
  • Assist with tax engine setup and maintenance.
  • Taxpayer configuration, manage state registrations
  • Add new product SKUs and maintain tax mappings.

Education/Experience:

• 1-3 years of experience in an Administrative support role, preferably in Accounting or Tax department
• Prior experience in a Public Accounting firm or other professional services firm is a plus.
• 1-2 years of experience in the income tax, sales tax or accounting fields is preferred
• Bachelor’s degree preferred
• Intermediate to advanced Microsoft Word and Excel skills

Other Skills, Abilities, and Competencies:

• Build strong relationships between IT and Tax; support efficiency, resources, and client satisfaction.
• Respond to business unit inquiries and assist with special projects as needed.
• Handle organizational and record-keeping tasks.
• Highly motivated, proactive, and quick to learn; able to work with urgency.
• Excellent communication and interpersonal skills; committed to customer service and collaboration.
• Strong team player; able to share information, resolve issues, and give/receive feedback professionally.
• Organized, detail-oriented, and able to multitask; works independently or in a team while maintaining confidentiality and meeting deadlines.