Essential Functions:

• Acting as Salesforce and Power BI system administrator including user access setup & basic training, data integrity, and diagnose and resolve various kinds of issues.
• Provide timely and effective solutions to system/ reporting issues that the sales team experiences and highlight by creating a ‘case’ to be solved
• Provide data and analytical support for various sales activities such as sales forecast & planning, sales booking & commission data, and KPI and related deep dives.
• Conduct business analysis and generate reports per requirements through Salesforce and Power BI.
• Identify and implement opportunities to improve existing processes and procedures.
• Support the execution of monthly Commissions payments for the European Sales region – ie the calculation commissions and bonus payments to sales personnel based on commission plans both in the CRM tool and in Excel spreadsheets where applicable
• Manage Commission ‘splits’ inbox to ensure robust, accurate and efficient resolution of problems
• Support the administration of sales and performance data within the CRM system
  • Enter or modify Commission rates into CRM system based on the incentive plan
  • Set up new sales personnel / teams into CRM system
  • Track achievement of commission bonuses and accelerated rates
• Ad hoc support on other commercial finance activities: annual planning & forecasting, cost analysis etc.

Knowledge, Skills, and Abilities:

• Significant experience of Salesforce or equivalent CRM system
• Highly proficient in Excel & Power BI
• Strong communication and interaction skills
• Strong attention to detail to produce consistent, high-quality results
• Ability to work under pressure in a fast-paced, dynamic environment
• Ability to work productively in a cross-functional team environment
• Comfortable raising different point of view
• Demonstrated initiative to implement process improvement

Minimum education and work experience required:

• B.S. degree in Data Analytics, Systems , Business or Finance-related field is preferred
• Good proficiency in the English language (written and spoken).
• Experience with Power BI and Salesforce is preferred
• Demonstrated commissions analysis experience
• 2+ year business partner experience is preferred (partner with sales or commercial function is preferred)
• 3+ years’ progressive finance and/or sales operation / business intelligence related experience preferred