Job Description
Responsibilities: Develop comprehensive project plans, monitor project progress, proactively identify and address potential obstacles, and ensure project execution is on time, within scope, budget, and quality standards
Collaborate with cross-functional teams including business stakeholders, vendors, and IT to ensure alignment of expectations and facilitate seamless communication throughout the project lifecycle
Plan, coordinate, and manage change activities to ensure smooth project rollout and adoption
Monitor vendor performance, address issues proactively, mitigate risks, and ensure achievement of project milestones
Drive initiatives to improve operational efficiency supporting strategic organizational goals
Lead compliance and regulatory projects, ensuring operational processes and procedures adhere to established standards and regulations
Support management with project governance, including overseeing project evaluations and sharing insights and recommendations for future initiatives
Engage and manage project stakeholders at all levels, ensuring clear communication, expectation management, and alignment on project objectives and progress
Facilitate post-project reviews to capture lessons learned and support continuous improvement efforts
Promote adherence to project management methodologies and best practices
: Bachelor’s degree or higher in Business, Management, information technology or related fields
Proven experience (5+ years) in project management, preferably within operations or process improvement environments in insurance or financial industry Relevant certifications (e.g., PMP, Lean Six Sigma) are preferred
Strong leadership, communication, and stakeholder management skills
Proficiency in project management tools and software
Ability to manage multiple priorities and adapt to changing business needs
About AXA Hong Kong and Macau AXA Hong Kong and Macau is a member of the AXA Group, a leading global insurer with presence in 52 markets and serving 92 million customers worldwide
Our purpose is to act for human progress by protecting what matters
As one of the most diversified insurers in Hong Kong, we offer integrated solutions across Life, Health and General Insurance
We are the largest General Insurance provider and a major Health and Employee
provider
Our aim is to not only be the insurer to provide comprehensive protection to our customers, but also a holistic partner to the individuals, businesses and community we serve
At the core of our service commitment is continuous product & service innovation and customer experience enrichment, which is achieved through actively listening to our customers’ needs and leveraging and investing in technology and digital transformation
We embrace our responsibility to be a driving force against climate change and a force for good to create shared value for our community
We are proud to be the first to address the importance of mental health through different products and services and thought leading iconic research
Our overall Sustainability Strategy, with emphasis on climate strategy and biodiversity commitment, is developed based on TCFD recommendations
We are committed to integrating environmental, social and governance factors across our business and strive to contribute to a sustainable future through 3 distinct roles - as an investor, an insurer and an exemplary company
AXA is an
employer
We are committed to promoting Inclusion and Diversity (I&D) by creating a work environment where all employees are treated with dignity, respect, and where individual differences are valued
We welcome and treasure diverse profiles to join our big family, and to build an inclusive culture together which allows everyone to maximise their personal potential
Our people strategies are designed to enhance employee well-being and professional growth, ultimately empowering them to excel within the company
Click here to learn more about our
(https://www.axa.com.hk/en/benefits), Culture (https://www.axa.com.hk/en/culture-and-values), & Career Development (https://www.axa.com.hk/en/career-development).