Customer Service Assistant

We are seeking a Customer Service Assistant to support daily client operations and serve as a key point of contact for customer inquiries. This role is ideal for a detail-oriented professional who enjoys structured work, client interaction, and contributing to smooth internal processes. You will play a vital role in maintaining strong client relationships while supporting operational efficiency.

Responsibilities

• Respond to customer inquiries in a professional and timely manner

• Assist clients with service-related questions and requests

• Maintain accurate records of customer interactions and updates

• Coordinate internally to ensure effective resolution of client needs

• Support administrative and operational customer service tasks

• Uphold company standards in all client communications

• Strong written and verbal communication skills

• Professional demeanor and customer-focused mindset

• Excellent organizational and time-management abilities

• Ability to work independently and as part of a team

• Attention to detail and problem-solving skills

• Comfort working in a structured, fast-paced environment

• Competitive salary ($40,000 – $44,000)

• Growth opportunities within the company

• Skill development and professional training

• Supportive and structured work environment

• Stable full-time position