IT Business Relationship Manager
Job Description
JOB DESCRIPTION:
Working at Abbott
At Abbott, you can do work that matters, grow, and learn, care for yourself and family, be your true self and live a full life. You’ll also have access to:
Career development with an international company where you can grow the career you dream of .
Free medical coverage for employees* via the Health Investment Plan (HIP) PPO
An excellent retirement savings plan with high employer contribution
Tuition reimbursement, the Freedom 2 Save student debt program and FreeU education benefit - an affordable and convenient path to getting a bachelor’s degree.
A company recognized as a great place to work in dozens of countries around the world and named one of the most admired companies in the world by Fortune.
A company that is recognized as one of the best big companies to work for as well as a best place to work for diversity, working mothers, female executives, and scientists.
The Opportunity
Join our team as an IT Business Relationship Manager (BRM) supporting Rapid & Molecular Diagnostics Manufacturing, where you’ll play a critical role in aligning IT strategy with business objectives. This position drives digital manufacturing innovation, ensuring reliable delivery of MES solutions and enabling smart factory initiatives across U.S. manufacturing sites.
What You’ll Work On
Serve as the primary IT partner for Manufacturing Execution Systems (MES), including POMS (Werum PAS-X or similar)
Translate business strategies and manufacturing needs into scalable IT solutions and roadmaps
Collaborate with operations, engineering, quality, and external vendors to deliver digital manufacturing and smart factory initiatives
Optimize electronic batch records (EBR), shop floor systems, and process automation with plant stakeholders
Lead MES strategy, including implementation, upgrades, lifecycle management, and integration efforts
Manage IT portfolios, budgets, and capital expenditure projects ($1MM–$10MM), ensuring ROI and cost optimization
Provide leadership for cross-functional teams, including resource planning, vendor management, and organizational effectiveness
Partner with senior leadership (Site Directors, Sr. Directors) to align IT priorities with business goals
Oversee risk management, issue resolution, and compliance with corporate and regulatory requirements
Drive innovation, continuous improvement, and adoption of emerging technologies across manufacturing operations
Required Qualifications
Bachelor’s degree in Computer Science, Business Administration, or a related field
8–10 years of IT experience within a multinational pharmaceutical, healthcare, or similar regulated environment
Proven experience leading teams (direct and/or matrixed) and managing complex project portfolios
Strong expertise in aligning IT strategy with business objectives and manufacturing operations
Experience managing projects ranging from $1MM–$10MM, including budget and ROI oversight
Solid understanding of the software development lifecycle, including privacy and cybersecurity considerations
Experience working with and managing third-party vendors
Excellent communication, stakeholder engagement, and influencing skills across all organizational levels
Strong organizational skills with the ability to manage multiple priorities simultaneously
Preferred Qualifications
Hands-on experience with MES platforms (e.g., Werum PAS-X, POMS), including EBR design, workflows, and recipe management
Familiarity with MES-SAP integration and enterprise system connectivity
Understanding of pharmaceutical or diagnostics manufacturing processes (e.g., batch production, serialization, traceability)
Experience supporting GxP validation, audit readiness, and regulatory compliance
Exposure to Industry 4.0 concepts, including digital manufacturing, IIoT, and smart factory initiatives
Knowledge of supporting technologies such as SAP, scheduling tools, labeling systems, Agile methodologies, cloud platforms, and cybersecurity frameworks
Learn more about our health and wellness benefits, which provide the security to help you and your family live full lives: www.abbottbenefits.com
Follow your career aspirations to Abbott for diverse opportunities with a company that can help you build your future and live your best life. Abbott is an Equal Opportunity Employer, committed to employee diversity.
Connect with us at www.abbott.com, on Facebook at www.facebook.com/Abbott and on Twitter @AbbottNews and @AbbottGlobal.
The base pay for this position is
$113,300.00 – $226,700.00In specific locations, the pay range may vary from the range posted.
JOB FAMILY:
IT Business Relationship Management
DIVISION:
BTS Business Technology Services
LOCATION:
United States > Lake Forest : J55
ADDITIONAL LOCATIONS:
WORK SHIFT:
Standard
TRAVEL:
Not specified
MEDICAL SURVEILLANCE:
Not Applicable
SIGNIFICANT WORK ACTIVITIES:
Continuous sitting for prolonged periods (more than 2 consecutive hours in an 8 hour day), Keyboard use (greater or equal to 50% of the workday)Abbott is an Equal Opportunity Employer of Minorities/Women/Individuals with Disabilities/Protected Veterans.
EEO is the Law link - English: http://webstorage.abbott.com/common/External/EEO_English.pdf
EEO is the Law link - Espanol: http://webstorage.abbott.com/common/External/EEO_Spanish.pdf