Represent end users to set the connect sales tools goals, prioritizing roadmap features using quantitative business cases (business growth, productivity) and qualitative feedback.
Document detailed business requirements and partner closely with Product Management/UX/Engineering teams on the design and development of user-facing features.
Plan and execute global launch strategies, creating deployment plans, training, and support materials to accelerate product and feature adoption.
Analyze large datasets to uncover tool gaps, utilizing signaling and ML approaches to translate root-cause findings into structured business asks.
Estimate and measure post-launch business impact, tracking metrics such as customer satisfaction (CSAT), adoption rates, headcount savings, and business growth uplift.

Global Product Lead, Global Business Applied AI

Job Description