NDA, HealthTech Solutions | Revenue Operations Specialist
Job Description
On behalf of NDA, HealthTech Solutions, and SD Solutions, we are seeking a talented Revenue Operations Specialist. You’ll play a key role in shaping how our go‑to‑market teams operate and grow. You’ll be responsible for managing and optimizing our Salesforce environment with hands‑on technical depth, ensuring data accuracy, building workflows, and creating dashboards that drive actionable insights. Beyond Salesforce, you’ll help connect and oversee other tools in our tech stack — such as Klaviyo and marketing automation platforms — to streamline processes and improve efficiency. This position is ideal for someone who is highly technical as a Salesforce Admin and eager to take the next step toward contributing to revenue strategy, operational alignment, and long‑term growth.
SD Solutions is a staffing company operating globally. Contact us to get more details about the benefits we offer.
Responsibilities:
- Develop, implement, and maintain a unified revenue operations strategy (acquisition → onboarding → retention) that supports overall organizational growth goals.
- Align sales, marketing, client liaison, and retention functions around shared KPIs, clear workflows, and consistent data definitions.
- Own the revenue-tech stack and process architecture: CRM, marketing automation, pipeline/forecasting tools, dashboards, data hygiene, and integrations.
- Establish and manage key metrics and reporting (pipeline health, conversion velocity, win/loss analysis, churn/retention, average deal size, and provide actionable insights to leadership.
- Identify bottlenecks, friction points, or process inefficiencies across the revenue lifecycle and drive improvement initiatives (automation, process redesign, best practices).
- Forecast revenue performance, perform scenario modelling, and support budget/target-setting processes for GTM functions.
- Lead or collaborate with enablement and training teams to ensure GTM personnel are effectively using the system, adoption is strong, and performance data is fully leveraged.
- Manage, mentor, and build revenue operations team members (analysts, systems specialists, process owners) as the function scales.
- Ensure data integrity across the business: clean, consistent, trustworthy operational and Revenue data that supports decision-making.
- Partner with Finance, Product, and Executive teams to ensure that revenue recognition, deal structuring, pricing, and operational capacity are aligned with strategic goals.
- Serve as a change-agent and champion of RevOps culture: breaking silos, embedding “revenue operations mindset” across teams.
Requirements:
- Minimum 1+ years of hands‑on experience as a Salesforce Administrator, with proven technical depth (not just theoretical knowledge).
- Experience working in Operations supporting Revenue, Sales, and Marketing functions.
- Analytical mindset: skilled at interpreting large data sets, building dashboards, generating insights, forecasting, and modeling.
- Excellent process orientation: experience mapping workflows end‑to‑end and driving efficiency improvements.
- Outstanding communication and stakeholder‑management skills: able to influence senior leadership and collaborate across teams.
- Ability to thrive in a fast‑paced environment, handle ambiguity, and prioritize effectively.
- Strong organizational skills, project‑management discipline, and attention to detail.
- Bachelor’s degree in Business, Operations, Marketing, Data Analytics, or a related field.
- Experience with Klaviyo or ownership of email marketing tools is a plus.
Advantages:
- Experience in health services, regulated industries, or subscription/recurring revenue models.
- Familiarity with data visualization tools (e.g., Tableau) and revenue-intelligence platforms.
- Prior experience in pursuing operational scale, standardisation, and building RevOps from the ground up.
- Understanding of change management and adoption strategies for cross-team process shifts
- MBA qualification is advantageous but not essential.
About the company:
NDA, HealthTech Solutions is a forward-thinking health-services organization committed to delivering premium outcomes and experiences to our clients. As we scale, we seek a strategic and operational leader to own the systems, data, and processes that drive our revenue engine. SD Solutions will serve as our hiring partner for this search.
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