Job Description
The Frozen Supervisor is responsible for leading the frozen department’s daily operations, ensuring product availability, quality, and proper merchandising. This role drives sales, minimizes shrink, and maintains high standards for food safety, organization, and customer service.
Key Responsibilities Department Operations- Oversee stocking, rotation, and organization of frozen products
- Ensure all cases are fully stocked, clean, and merchandised to company standards
- Maintain proper signage, pricing, and promotional displays
- Monitor ordering and replenishment to meet demand while controlling inventory levels
- Train, coach, and supervise frozen department associates
- Assign daily workload and ensure tasks are completed efficiently
- Promote a team-oriented environment focused on productivity and accountability
- Provide feedback and support team performance improvement
- Deliver friendly and efficient customer service when assisting with product inquiries
- Address customer concerns and resolve issues promptly
- Maintain a clean and organized department that enhances the shopping experience
- Ensure accurate receiving and proper storage of frozen products
- Execute strict rotation practices (FIFO) to minimize shrink
- Monitor inventory levels and identify out-of-stock or overstock conditions
- Implement action plans to control shrink and improve profitability
- Ensure compliance with all frozen food safety and temperature standards
- Monitor freezer conditions and maintain proper temperature controls
- Maintain clean, safe, and organized freezer and backroom areas
- Follow all company policies and safety procedures
- High school diploma or equivalent preferred
- Previous grocery or frozen department experience preferred
- Leadership or supervisory experience is a plus
- Strong organizational, communication, and problem-solving skills
- Ability to work in a fast-paced environment
- Ability to lift and carry up to 50 lbs
- Frequent standing, bending, lifting, and reaching
- Ability to work in freezer conditions for extended periods
- Fast-paced retail setting
- Exposure to cold/freezer temperatures
- Flexible schedule including early mornings, evenings, weekends, and holidays
- Strong attention to detail and execution
- Effective leadership and teamwork skills
- Commitment to product quality and department standards
- Ability to manage inventory and drive efficient operations
Albertsons Companies is at the forefront of the revolution in retail. Committed to innovation and fostering a culture of belonging, our team is united with a unique purpose: to bring people together around the joys of food and to inspire well-being. We want talented individuals to be part of this journey!
Locally great and nationally strong, Albertsons Companies (NYSE: ACI) is a leading food and drug retailer in the U.S. We operate over 2,200 stores, 1,732 pharmacies, 405 fuel centers, 22 distribution facilities, and 19 manufacturing plants across 34 states and the District of Columbia. Our well-known banners include Albertsons, Safeway, Vons, Jewel-Osco, ACME, Shaw’s, Tom Thumb, United Supermarkets, United Express, Randalls, Albertson’s Market, Pavilions, Star Markets, Market Street, Carrs, Haggen, Lucky, Amigos, Andronico’s Community Markets, King’s, Balducci’s, and Albertson’s Market Street.
Our vision is to be a retail leader admired for national strength with deep local roots, offering an easy, fun, friendly, and inspiring experience, no matter how customers choose to shop with us. We celebrate the rich diversity of the communities we serve, and strive to create a workplace where everyone has equal access to opportunities and resources, and can fully contribute to their and our company’s success.
Bring your flavor
Building the future of food and well-being starts with you. Join our team and bring your best self to the table.
Disclaimer
The above statements are intended to describe the general nature of work performed by the employees assigned to this job and are not the official job description for the position. All employees must comply with Company, Division, and Store policies and applicable laws. The responsibilities, duties, and skills of personnel may vary within store and/or from store to store and the official job description will be provided during the application process.
Albertsons is an Equal Opportunity Employer
This Company is an Equal Opportunity Employer, and does not discriminate on the basis of race, gender, ethnicity, religion, national origin, age, disability, veteran status, gender identity/expression, sexual orientation, or on any other basis prohibited by law. Consistent with applicable state and local law, the Company will consider for employment qualified applicants with arrest and conviction records.
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