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DHL

Senior Manager, Solutions Design

MalaysiaPosted 2 weeks ago
hybrid

Job Description

Responsibilities

  • Design innovative operational solutions that improve efficiency, cost, and service levels for new and existing customers.
  • Analyse customer requirements, operational data, and business needs to recommend the best-fit logistics solutions.
  • Prepare clear and compelling proposals, layouts, process flows, and cost models to support commercial bids and implementations.
  • Collaborate with cross‑functional teams (Operations, IT, Finance, Engineering, HR) to ensure solutions are accurate, feasible, and aligned with operational capability.
  • Support customer presentations by translating complex technical concepts into simple, customer‑friendly insights.
  • Participate in site assessments and process studies to identify improvement opportunities.
  • Contribute to continuous improvement initiatives, helping create smarter, faster, and more cost‑effective processes.
  • Stay updated on market trends and best practices, ensuring our solutions remain competitive and forward‑thinking.

Requirements

 

  • Minimum Degree in Engineering (Mechanical or Industrial), Supply Chain or Logistics or equivalent
  • Minimum 8 years of experience in a Solutions Design position in a 3PL 
  • Minimum 5 years of experience using tools such as Microsoft Excel and/or Access, Power BI to perform complex data analysis
  • Minimum 5 years of Experience in at least one modelling/simulation/CAD tool such as Paragon, CAPS, CAST, I2, Manugistics, AutoCAD or CLASS is desirable

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Senior Manager, Solutions Design at DHL | Renata