Senior Manager, Business Performance & Initiatives (Business Savings & Membership)

Provides strategic leadership for Program Delivery, Performance & Initiative support functions for the business, including project/program management, portfolio management, and/or business optimization. Oversees multiple operational and support activities, ensuring alignment with enterprise strategy and delivery excellence. Leads a broad scope of business activities that include business deposit products, debit cards, digital payments, treasury management operations, business fraud and BSA/AML, member onboarding, and associated depository technologies. The role also provides senior leadership oversight of Business Solutions analytics, ensuring disciplined performance management, reporting, and insight-driven decision-making. Drives operational performance, owns member experience, and growth outcomes across Business Solutions, ensuring initiatives are data-informed, aligned to enterprise priorities, and executed with strong governance, risk management, & cross-functional collaboration.