This is a HYBRID position requiring on-site presence in St. Louis, MO.

POSITION SUMMARY

The Financial Operations Lead Analyst is responsible for maintaining pricing operations processes, executing pricing updates, and supporting reporting and validation efforts, particularly during critical periods such as financial lockdown cycles.

The position works closely with all members within Client Guarantee Management (CGM) as well as cross-functional partners including the MAC Team, Account Management, CGM Tools Support Team, and Audit to ensure timely and accurate execution of workflows. Responsibilities include managing pricing files, performing data validation, executing processes in systems such as Phoenix and Optimus, and supporting client implementations and audit requests.

The successful candidate will demonstrate strong organizational skills, the ability to manage multiple priorities simultaneously, and a high level of attention to detail in a deadline-driven environment. This role will also contribute to process improvements, automation efforts, and the development of operational best practices.

ESSENTIAL FUNCTIONS

• Maintain and update pricing while ensuring accuracy and completeness of data.

• Perform data validation and approval checks to ensure no gaps, inconsistencies, or missing information.

• Execute workflows within Phoenix and Optimus systems, including automation processes (Brand & MAC updates).

• Manage and track multiple operational tasks simultaneously, ensuring deadlines are consistently met.

• Pull, analyze, and validate key reports (e.g., Validation, PMAC) to support operational processes.

• Support new client implementations by preparing and validating required data and pricing setup.

• Perform ad hoc uploads, pricing updates, and operational support activities as needed.

• Participate in cross-functional meetings and communications to support issue resolution and operational alignment.

• Provide data, analysis, and reporting support for internal and external audit requests

• Conduct pricing checks, reconciliations, and issue resolution activities to ensure data integrity.

• Identify opportunities for process improvement, including automation and workflow optimization.

• Identify data discrepancies such as duplicate claims and inconsistencies.

• Contribute to documentation and continuous improvement of operational processes.

QUALIFICATIONS

• Bachelor’s degree in Finance, Accounting, Business, or related field, or equivalent experience.

• 2+ years of relevant experience in financial operations, reporting, or data-driven roles.

• Strong organizational and time management skills with the ability to manage multiple priorities.

• High attention to detail and accuracy in a fast-paced environment.

• Strong analytical and problem-solving skills.

• Proficiency in Microsoft Office, particularly Excel (required).

• Ability to communicate effectively across cross-functional teams.

• Proven ability to work under pressure and meet tight deadlines.

• Experience with SQL or query-based tools preferred but not required.

ABOUT THE DEPARTMENT

If your niche is in financial reporting and analysis, operational execution, or data-driven process improvement, our Financial Operations team may be a great fit. Our team ensures accurate pricing execution, supports client deliverables, and drives efficiency across key financial processes. We’re always looking for individuals who are detail-oriented, organized, and eager to improve how we work.

If you will be working at home occasionally or permanently, the internet connection must be obtained through a cable broadband or fiber optic internet service provider with speeds of at least 10Mbps download/5Mbps upload.

About Evernorth Health Services

Evernorth Health Services, a division of The Cigna Group, creates pharmacy, care and benefit solutions to improve health and increase vitality. We relentlessly innovate to make the prediction, prevention and treatment of illness and disease more accessible to millions of people. Join us in driving growth and improving lives.

Qualified applicants will be considered without regard to race, color, age, disability, sex, childbirth (including pregnancy) or related medical conditions including but not limited to lactation, sexual orientation, gender identity or expression, veteran or military status, religion, national origin, ancestry, marital or familial status, genetic information, status with regard to public assistance, citizenship status or any other characteristic protected by applicable equal employment opportunity laws.

If you need a reasonable accommodation to complete the online application process, please email [email protected] for assistance.  Please note that this email inbox is dedicated to accommodation requests only and cannot provide application updates or accept resumes.

The Cigna Group has a tobacco-free policy and reserves the right not to hire tobacco/nicotine users in states where that is legally permissible. Candidates in such states who use tobacco/nicotine will not be considered for employment unless they enter a qualifying smoking cessation program prior to the start of their employment. These states include: Alabama, Alaska, Arizona, Arkansas, Delaware, Florida, Georgia, Hawaii, Idaho, Iowa, Kansas, Maryland, Massachusetts, Michigan, Nebraska, Ohio, Pennsylvania, Texas, Utah, Vermont, and Washington State.

Qualified applicants with criminal histories will be considered for employment in a manner consistent with all federal, state and local ordinances.