Job Description
Team Lead, Underwriting Operations -Multinational Incoming Casualty and Financial Lines We are seeking a Team Lead with strong technical expertise in Multinational and proven leadership capabilities
This role is responsible for managing a team of underwriting support staff (up to 8 members) and driving consistent, high-quality service delivery
The Team Lead will ensure clarity and adherence to internal processes and procedures, identify and implement efficiency opportunities, and maintain strong alignment with underwriting partners
This role is accountable for achieving service delivery standards across timeliness, productivity, and quality, while also contributing directly to accounting support as needed
What you’ll be doing What will your essential
include
Provides clear day-to-day direction to staff
Oversees development, training, and cross training of employees
Supports performance evaluations, including
recommendations, and provides coaching to staff
Establishes unit and individual goals in concert with Operations Leadership
Assist in interviewing and hiring new employees for the department
Accountable for adherence to established workflows and internal procedures
Delivers work in line with defined service standards, including ownership of a book of business where applicable
Track and report weekly/monthly production
Keeps Department Management informed of status and progress in the unit
Plans and prioritizes work to ensure efficient and timely completion of tasks
Ensures compliance and timely action plans for internal and external audit and peer review findings
Maintains open communication with internal and external stakeholders to foster strong partnerships
Adapts effectively to changes in processes, priorities, and operating environment
Attends meetings on behalf of leadership and communicates outcomes, issues, and action items
You will report to the Operations Manager of General Property and Multinational Solutions
What you’ll bring We’re looking for someone who has these abilities and skills: College degree or equivalent experience with advanced insurance study preferred
Five years’ experience in P&C insurance business
Relevant experience in Commercial P&C Insurance and Multinational programs, with strong rating, coding, and underwriting support skills
Proficient in Microsoft Office applications
Proactive leader with strong time management, organizational, problem-solving, and analytical skills
Manages multiple priorities independently with minimal supervision
AXA XL, the P&C and specialty risk division of AXA, is known for solving complex risks
For mid-sized companies, multinationals and even some inspirational individuals we don’t just provide re/insurance, we reinvent it
How
By combining a strong and efficient capital platform, data-driven insights, leading technology, and the best talent in an agile and inclusive workspace, empowered to deliver top client service across all our lines of business − property, casualty, professional, financial lines, and specialty
With an innovative and flexible approach to risk solutions, we partner with those who move the world forward
Learn more at axaxl.com What we offer Inclusion AXA XL is committed to equal employment opportunity and will consider applicants regardless of gender, sexual orientation, age, ethnicity and origins, marital status, religion, disability, or any other protected characteristic
At AXA XL, we know that an inclusive culture and enables business growth and is critical to our success
That’s why we have made a strategic commitment to attract, develop, advance and retain the most inclusive workforce possible, and create a culture where everyone can bring their full selves to work and reach their highest potential
It’s about helping one another — and our business — to move forward and succeed
Five Business Resource Groups focused on gender, LGBTQ+, ethnicity and origins, disability and inclusion with 20 Chapters around the globe
Robust support for Flexible Working Arrangements Enhanced family-friendly leave
Named to the Diversity Best Practices Index Signatory to the UK Women in Finance Charter Learn more at Inclusion & Diversity at AXA XL | AXA XL
AXA XL is an
Employer
Total Rewards AXA XL’s Reward program is designed to take care of what matters most to you, covering the full picture of your health, wellbeing, lifestyle and financial security
It provides competitive
and personalized, inclusive
that evolve as you do
We’re committed to rewarding your contribution for the long term, so you can be your best self today and look forward to the future with confidence
Sustainability At AXA XL, Sustainability is integral to our business strategy
In an ever-changing world, AXA XL protects what matters most for our clients and communities
We know that sustainability is at the root of a more resilient future
Our 2023-26 Sustainability strategy, called “Roots of resilience”, focuses on protecting natural ecosystems, addressing climate change, and embedding sustainable practices across our operations
Our Pillars: Valuing nature: How we impact nature affects how nature impacts us
Resilient ecosystems - the foundation of a sustainable planet and society – are essential to our future
We’re committed to protecting and restoring nature – from mangrove forests to the bees in our backyard – by increasing biodiversity awareness and inspiring clients and colleagues to put nature at the heart of their plans
Addressing climate change: The effects of a changing climate are far-reaching and significant
Unpredictable weather, increasing temperatures, and rising sea levels cause both social inequalities and environmental disruption
We're building a net zero strategy, developing insurance products and services, and mobilizing to advance thought leadership and investment in societal-led solutions
Integrating ESG: All companies have a role to play in building a more resilient future
Incorporating ESG considerations into our internal processes and practices builds resilience from the roots of our business
We’re training our colleagues, engaging our external partners, and evolving our sustainability governance and reporting
AXA Hearts in Action: We have established volunteering and charitable giving programs to help colleagues support causes that matter most to them, known as AXA XL’s “Hearts in Action” programs
These include our Matching Gifts program, Volunteering Leave, and our annual volunteering day – the Global Day of Giving
For more information, please see Sustainability at AXA XL
Applicants for this role must be legally authorized to work in the United States without sponsorship now or in the future
The U.S. base
range for this position is USD 87,200 – 124,000
Actual pay will be determined based upon the individual’s skills, experience and location
We strive for market alignment and internal equity with our colleagues’ pay
At AXA XL, we know how important physical, mental, and financial health are to our employees, which is why we are proud to offer
such as a competitive retirement savings plan, health and wellness programs, and many other
We also believe in fostering our colleagues' development and offer a wide range of learning opportunities for colleagues to hone their professional skills and to position themselves for the next step of their careers
For more details about AXA XL’s
offerings, please visit US
at a Glance_2026.pdf.
