Day 2 Practice Management - Platform Engineer

Qualifications:

 

A minimum of 5 years of experience with the following:

 

• Proven experience administering and operating enterprise platforms (e.g., Gainsight, Salesforce, Amplitude, ServiceNow, Smartsheet, or equivalent); Gainsight Admin certification (L1/L2) strongly preferred.
• Demonstrated ability to architect automated workflows, CTA triggers, and governance frameworks that span multiple integrated systems and data sources.
• Strong UX/UI sensibility; experience designing and launching customer-facing or user-facing tools, portals, and dashboards with clear information architecture and brand alignment.
• Proficiency in data visualization and reporting (e.g., Power BI); ability to build executive-ready dashboards and QBR assets that combine operational analytics with visual storytelling.
• Experience developing enablement programs, training materials, and user communications that drive platform adoption at scale.

• Excellent oral and written communication, product demonstration, customer service, and presentation skills; comfortable training other teams and engaging senior stakeholders.

• Storytelling skills to share the why and how of what we do; ability to translate technical findings into clear,

  actionable insights for non-technical audiences.

• Intrinsically/self-motivated: must thrive in situations where given autonomy and responsibility to find solutions to problems with limited direction.

• High attention to detail; able to solve complex operational and systems challenges in a high-performance collaborative environment.

• Proficiency in Adobe Creative Suite (Illustrator, Photoshop, InDesign) or equivalent design tools is a plus.

• Up to 25% of travel

Preferred Qualifications:

• Gainsight Certified Administrator (Level I and Level II) Certification

Want to learn more about Solutions Consulting & Engineering? Check us out on our platform: https://www.wwt.com/community/scande/about 

 

Certain states and localities require employers to post a reasonable estimate of salary range. A reasonable estimate of the current base pay range for this position is $72,400.00 to $108,600.00 annually. Actual salary will be based on a variety of factors, including shift, location, experience, skill set, performance, licensure and certification, and business needs. The range for this position in other geographic locations may differ. Certain positions may also be eligible for variable incentive compensation, such as bonuses or commissions, that is not included in the base pay.

 

The well-being of WWT employees is essential. So, when it comes to our benefits package, WWT has one of the best. We offer the following benefits to all full-time employees: 

• Health and Wellbeing: Health, Dental, and Vision Care, Onsite Health Centers, Employee Assistance Program, Wellness program 
• Financial Benefits: Competitive pay, Profit Sharing, 401k Plan with Company Matching, Life and Disability Insurance, Tuition Reimbursement 
• Paid Time Off: PTO and Sick Leave (starting at 20 days per year) & Holidays (10 per year), Parental Leave, Military Leave, Bereavement 
• Additional Perks: Nursing Mothers Benefits, Voluntary Legal, Pet Insurance, Employee Discount Program 

We strive to create an environment where all employees are empowered to succeed based on their skills, performance, and dedication. Our goal is to cultivate a culture of belonging that encourages innovation, collaboration, and respect for all team members, ensuring that WWT remains a great place to work for All! 

 

If you have any questions or concerns about this posting, please email [email protected]. 

 

#LI-AF1

#LI-Remote