Digital Learning Operations Analytics Specialist
Job Description
La oportunidad
The main role of this position is to manage and evolve the Learning Management System (LMS – SuccessFactors), while elevating the use of digital capabilities, data, and analytics across global learning initiatives.
This role goes beyond coordination, ensuring operational excellence in learning deployment while driving data-driven decision-making, reporting, and continuous optimization of the learning ecosystem.
The Digital Learning Operations & Analytics Specialist will act as a key enabler for scaling learning initiatives through system expertise, automation, and advanced reporting.
Tus retos
LMS Management & Optimization:
• Manages and administers the SuccessFactors LMS ensuring system functionality, scalability, and optimal user experience.
• Oversees course lifecycle: configuration, upload, testing, publishing, and maintenance.
• Ensures content is accessible, well-structured, and appropriately categorized.
• Improves LMS structure, taxonomy, and navigation.
• Acts as main point of contact for troubleshooting with IT and providers.
Strategic Training Deployment in the LMS:
• Collaborates with instructors and SMEs to implement global learning initiatives.
• Coordinates global scheduling and enrollments.
• Standardizes deployment processes across regions.
• Identifies automation opportunities.
Learning Data, Reporting & Analytics:
• Builds dashboards using Power BI or similar tools.
• Analyzes participation, completion, and engagement metrics.
• Translates data into business insights.
• Evolves reporting into advanced analytics.
• Ensures data accuracy and governance.
Digital Learning Experience Enhancement:
• Monitors LMS user experience and improves it.
• Supports integration of digital learning solutions.
• Collaborates with learning design teams.
Continuous Improvement & Innovation:
• Drives process optimization and innovation.
• Introduces new tools and automation.
• Keeps up to date with learning tech trends.
Nos encantaría conocerte si tienes
Key competencies and skills:
• Experience with LMS (SuccessFactors preferred)
• Advanced Power BI or data visualization tools
• Strong analytical mindset
• Advanced Excel skills
• Systems thinking and process orientation
• Attention to detail
• Excellent English
• Customer focus
• Stakeholder management
• Continuous improvement mindset
Related experience:
• LMS Specialist or Learning Systems Administrator roles
• Learning Operations or Digital Learning roles
• HR Tech or Talent Analytics roles
• Experience in global environments is a strong advantage
¿Qué te aportaremos nosotros?
- Una cultura de trabajo emprendedora, creativa y acogedora
- Oportunidades de aprendizaje y desarrollo
- Una empresa internacional con muchas oportunidades de crecimiento profesional
- Un paquete competitivo de compensación y beneficios