Job Purpose

Working as a team of Sales Representatives to ensure the success of the Customer Value Proposition by having a deep understanding of customer needs, ensuring that the customers have a single source of contact and providing quick responses within stipulated turnaround times.

Achieve, top line and profitability targets for the region and to grow Otraco’s regional market share year on year.

Otraco Southern Africa is a key part of Bridgestone’s strategy to enhance mobility solutions and tyre-centric services across all market segments. As part of Bridgestone's initiative to improve these services, the company recognized a need for specific mining services and enhancements within the mining sector. The acquisition of Otraco Southern Africa, with its expertise in tyre management systems, creates a valuable opportunity to expand and strengthen Bridgestone's mobility solutions in this important market.

For more information about Otraco Southern Africa, please read the details below.

Responsibilities:

• Achieve 100% of sales budget in both units and profitability.
• Monitor and analyze sales performance by channel and branch.
• Continuously increase sales per customer family and product category.
• Build and maintain trust-based relationships with customers through proactive support.
• Conduct marketing and promotional activities to drive sales.
• Identify, qualify, and develop new business opportunities.
• Investigate and resolve product-related problems and customer queries.
• Collect and analyze market data to understand customer behavior and competitor strategies.
• Compile and report on dealer activity, pricing trends, market changes, and channel performance.
• Provide technical product support, manage customer complaints, and assist with onboarding and admin procedures.

Qualifications & Experience Required

Education, Master, other certification:

• Grade 12 National Senior Certificate.
• A valid and appropriate light vehicle driver’s license (South African Code 08).
• Bachelor's degree in Sales, Marketing, or Business Management

Experience (years):

• At least 3 years in a similar role and 2 years in junior management.
• Strong financial acumen, including basic understanding of Profit & Loss and Balance Sheets.
• Must be self-driven, resilient under pressure, results-oriented, and possess a strong work ethic.
• Strong communication, decision-making, planning, and leadership skills, with the ability to inspire and drive performance.

Skills:

• Proficient in MS Office at an intermediate level.
• SAP knowledge and a technical/mechanical background are advantageous.
• Organizational and time management abilities.
• Attention to detail and accuracy.
• Ability to work independently and as part of a team.
• Customer service orientation.
• Basic problem-solving skills
• Confidentiality and professionalism.
• Ability to handle multiple tasks and prioritize work effectively.