The Project Manager’s primary mandate is to ensure accurate external project management of client implementations (new, additional and upgrades) of NRT solutions; and ensure accurate internal project such new product development / product enhancement in an effective and timely manner. As the lead of an integral team supporting external and internal software development projects of our organization, the Project Manager is expected to:
Have a strong technical/systems background
Review processes and implement efficiency enhancing procedures
Regularly interact with the client to successfully implement NRT solutions
Manage internal and external projects using established project management methodologies and processes
Track industry trends, understand internal product development and interact with internal and external stakeholders- Promote, justify and lead the development of new products and functionality- Be a catalyst for important R&D Initiatives
Core Competencies
Communication
Initiative
Achievement/Results Oriented
Teamwork
Stakeholder expectations management
Flexibility/Adaptability
Problem Solving , process driven approach
Cost effective project management
Building relationships
Key Responsibilities – Projects (Gaming and Financial)
Initiate, plan, execute, monitor & control and close external projects for new implementations, software upgrades and additions to existing installations at a client site
Develop critical project plans, project charter in conjunction with internal and external stakeholders
Project scheduling, including resource requirements, allocation and responsibility
Establish communication plan to all relevant stakeholders
Evaluate project risk factors and communicate action plans to all relevant stakeholders
Translate firm sales orders into project plan (internal system tools, kickoff mtg., etc.)
Convene, lead or participate in project meetings that involve client representatives, internal
Staff and third parties, from operational staff level to senior executive management
Execute project closure by conducting project post mortems or debriefings with both internal and external stakeholders
Prepare Cost-benefit analysis for every change order and internal project
Request, monitor and analyze reports from trainers and technical staff
Track and manage the resolution of outstanding project issues or requirements
Recommend process improvements based on industry best practices or experience with other clients
Adhere to best industry practices of certification and compliance
QUALIFICATIONS
Minimum 5 years of Project Management experience
A proven track record of successful project implementation in a software development and implementation environment
Experience of the entire project life cycle, able to operate in the initial conceptual design stage
Previous casino/ gaming/ payment services experience an asset
Thorough knowledge of MS Office and MS Project
Formal training in Project Management methods and techniques
PMP certification preferred
Excellent organization, written and client facing skills
Some travel maybe required