
Front Desk Associate
Job Description
Medical Front Desk Receptionist
Coastal Health – Middleburg Office
Coastal Health is currently seeking a friendly, professional, and dependable Medical Front Desk Receptionist to join our Middleburg office team. The ideal candidate will provide exceptional customer service while helping create a welcoming and efficient experience for our patients.
This position is perfect for someone who enjoys working with people, thrives in a fast-paced medical environment, and values teamwork and professionalism.
Responsibilities
- Greet patients and visitors with professionalism and compassion
- Answer incoming phone calls and assist patients with questions
- Schedule and confirm patient appointments
- Check patients in and out accurately
- Verify patient demographics and insurance information
- Collect copays and process payments
- Maintain patient confidentiality and HIPAA compliance
- Assist with scanning, filing, and maintaining patient records
- Coordinate with providers and clinical staff to support daily office flow
- Keep the front desk and waiting area organized and welcoming
Qualifications
- Previous medical front desk or receptionist experience preferred
- Strong communication and customer service skills
- Professional appearance and positive attitude
- Ability to multitask in a busy office setting
- Basic computer and data entry skills
- Reliable, organized, and team-oriented
- Experience with EMR systems is a plus
Benefits
- Full Benefits Package
- Paid Time Off (PTO)
- Health, Dental, and Vision Insurance
- Paid Holidays
- Supportive Team Environment
- Opportunities for Growth and Advancement
Schedule
- Full-Time
- Monday–Friday
Location
Coastal Health – Middleburg Office
Middleburg, Florida
If you are passionate about patient care and want to be part of a growing healthcare team, we would love to hear from you.
Please submit your resume to apply.
Minimum 1-3 years experience in the medical field preferred. Multi-tasking, Flexibility, Telephone Skills, Customer Service, Time Management, Organization, Attention to Detail, Scheduling, Word Processing , Professionalism, Quality Focus, Team driven attitude, ability to work in a fast-paced environment, and reliable transportation.