Project Delivery Lead - Aviation Systems Transformation

Do you enjoy working with a close team of supportive professionals? Do you want to commit to an organization with an outstanding record for safety and reliability? Are you searching for an employer who provides amazing perks and works hard to provide a work-life balance for their employees? If so, look no further!!

Harbour Air is seeking a delivery-focused Project Delivery Lead to drive execution of a major aviation systems transformation commencing July 2026. Reporting to the Distribution Consultant, you will coordinate delivery across multiple workstreams, vendors, and internal stakeholders — keeping the programme on schedule, in scope, and ready for a successful go-live and stabilisation period.

You will work closely with Reservations, Revenue Management, Finance, IT, Airport Operations, and Distribution teams throughout the programme lifecycle.

LOCATION: 555 Burrard Street, Vancouver BC

TERM: Full Time Temporary / Contract - 8 months 

Department: Commercial 

Pay Band:  6

Responsibilities and Expectations

Delivery Planning & Coordination

• Maintain the integrated project plan, ensuring milestones, dependencies, risks, and deliverables remain current across all workstreams
• Coordinate governance, vendor, and delivery meetings; produce clear minutes, action logs, and progress reports
• Track delivery of system integrations across customer, finance, operational, and partner platforms
• Identify risks, blockers, and slippage early, driving mitigation and escalating where required

Stakeholder Management & Reporting

• Serve as the day-to-day coordination point between Harbour Air teams, implementation partners, and third-party vendors
• Prepare status updates, dashboards, and executive summaries for programme leadership
• Ensure actions and commitments are documented, owned, and followed through to completion

Testing & Readiness Oversight

• Lead UAT coordination across departments, managing test schedules, defect logs, sign-off tracking, and retesting cycles
• Work with technical leads to ensure integration timelines and dependencies are met
• Apply sufficient technical literacy to interpret issues and communicate clearly with both technical and non-technical audiences

Change Management & Training

• Coordinate training rollout across operational and corporate departments
• Partner with department leaders to confirm training completion and operational readiness ahead of go-live

Go-Live & Stabilization

• Support on-the-ground cut-over activities and drive post-launch stabilization governance
• Produce close-out materials including lessons learned, open items, and transition documentation

Qualifications/Assets - What You Bring! 

Required

• Degree ins Business, Project Management, or related field
• 5+ years in project delivery, PMO, or programme coordination within complex environments
• Background in aviation, airlines, travel, transportation, or similarly operationally intensive industries
• Experience coordinating projects involving multiple integrations, vendors, and cross-functional stakeholders
• Demonstrated success supporting change management and training during system transitions
• Strong stakeholder management, written communication, and organizational skills
• Based in Vancouver, BC with the right to work in Canada

Preferred

• Experience delivering airline, travel technology, or reservations platform projects
• Formal project management certification (PMP, PRINCE2, Agile or similar)
• Familiarity with distribution systems, partner connectivity, or commercial channels

ABOUT HARBOUR AIR GROUP 

• Launched in 1982, Harbour Air is North America’s largest seaplane airline. With around 500 employees, it flies more than half a million passengers annually both within BC and to/from Seattle, USA.
• Our people are the backbone of our organization, and we are committed to creating a culture that inspires one another to achieve extraordinary success. We have regularly been honored as the recipient of numerous awards including BC’s Top 55 Employers, and Canada’s Most Admired Corporate Cultures. 

DEADLINE: Open until filled

We thank all applicants for their interest; however, only those candidates selected for interviews will be contacted. 

Harbour Air is an equal opportunity employer; we are committed to Diversity and Inclusion and value a diverse workforce. Together, we continue to build an inclusive culture that encourages, supports, and celebrates the diverse voices of our employees. It fuels our innovation and connects us closer to our customers and communities we serve.

Harbour Air is committed to developing a barrier-free recruitment process and work environment. Accommodations in relation to the job selection process are available upon request. If you require any accommodation, please email [email protected] and we will work with you to meet your accessibility needs.