Level 2 Support Analyst

You will be responsible for the 2nd level support team of our Corporate technology for either Online or Offline Workflow teams. You must be able to troubleshoot, have strong communication skills, good negotiation skills and knowledge of the Corporate operations space including impeccable knowledge of your respective applications. You will be the subject matter expert within your field and coordinate with global teams. This will require a high level of articulate communication with people at all levels in the company, including the ability to lead the support effort across multiple products and systems as well as with other members of the broader global support group