Repair & Maintenance - Room Care Program

Room Care Program Assist hotel guests with any guest room maintenance issues (plumbing, lighting, electrical, etc Perform preventative maintenance responsibilities on all guest rooms as assigned Maintain all mechanical items in guest rooms and public areas. Work as a team to keep the back of house areas and equipment in safe, good working order.      Clean all work areas after completing job. Assists mechanics and external contractors in repairs of hotel property and equipment. Completion of all assigned work orders and daily tasks. Receive direction for house calls via radio. Have a thorough understanding of Omni fire alarm procedures and other emergencies. Have a thorough understanding of Omni Hotel rules and regulations. Have a thorough understanding of OSHA rules and regulations. Be familiar with all hotel amenities and  hotel facilities. To be familiar with the inter-relationship between the different departments (to include PBX, Guest Services, Housekeeping, F&B outlets, Banquets, Sales, Engineering) Maintain 4 - Star/4 – Diamond Standards of guest service Aid guests in locating other areas of the hotel (walk them to destination if possible) Follow all company safety and security policies and procedures; report accidents, injuries, and unsafe work conditions; complete safety training and certifications. Follow all company policies and procedures; ensure clean uniform and professional personal appearance; maintain confidentiality of proprietary information; protect company assets. Effectively operate computer, two way radio, power and hand tools required to complete responsibilities. Deliver personalized, memorable guest experiences by utilizing the Power of  Perform other duties | special projects as assigned by Engineering Management