Job Description
Position Summary
The Floral Manager is responsible for leading all floral department operations, including merchandising, product quality, inventory management, customer service, and team leadership. This role ensures execution of company standards while driving sales, managing shrink, and delivering visually appealing, high‑quality floral offerings.
Key Responsibilities Leadership & Team Development
- Lead, coach, train, and develop floral department associates
- Create schedules aligned with business needs and labor standards
- Provide ongoing coaching, performance feedback, and corrective action as needed
- Foster a positive, creative, and customer‑focused team environment
Floral Department Operations
- Oversee daily operations including receiving, care, rotation, merchandising, and arrangement of floral products
- Ensure freshness, quality, and presentation standards are consistently met
- Execute seasonal programs, promotional displays, and holiday transitions
- Maintain cleanliness, organization, and proper maintenance of department equipment and displays
Inventory, Sales & Shrink Control
- Manage ordering, forecasting, and inventory levels to support sales and minimize waste
- Monitor shrink, spoilage, and markdowns in alignment with company expectations
- Analyze sales trends and adjust product assortment and displays accordingly
- Control department expenses and support overall store financial performance
Customer Experience
- Deliver exceptional customer service and fulfill custom floral requests and arrangements
- Resolve escalated customer concerns in a timely and professional manner
- Ensure the department is visually appealing and customer‑ready at all times
Safety & Compliance
- Ensure compliance with company policies and safety standards
- Maintain proper handling, storage, and disposal of floral products
- Ensure associates follow safe work practices and equipment guidelines
Albertsons Companies is at the forefront of the revolution in retail. Committed to innovation and fostering a culture of belonging, our team is united with a unique purpose: to bring people together around the joys of food and to inspire well-being. We want talented individuals to be part of this journey!
Locally great and nationally strong, Albertsons Companies (NYSE: ACI) is a leading food and drug retailer in the U.S. We operate over 2,200 stores, 1,732 pharmacies, 405 fuel centers, 22 distribution facilities, and 19 manufacturing plants across 34 states and the District of Columbia. Our well-known banners include Albertsons, Safeway, Vons, Jewel-Osco, ACME, Shaw’s, Tom Thumb, United Supermarkets, United Express, Randalls, Albertson’s Market, Pavilions, Star Markets, Market Street, Carrs, Haggen, Lucky, Amigos, Andronico’s Community Markets, King’s, Balducci’s, and Albertson’s Market Street.
Our vision is to be a retail leader admired for national strength with deep local roots, offering an easy, fun, friendly, and inspiring experience, no matter how customers choose to shop with us. We celebrate the rich diversity of the communities we serve, and strive to create a workplace where everyone has equal access to opportunities and resources, and can fully contribute to their and our company’s success.
Bring your flavor
Building the future of food and well-being starts with you. Join our team and bring your best self to the table.
Disclaimer
The above statements are intended to describe the general nature of work performed by the employees assigned to this job and are not the official job description for the position. All employees must comply with Company, Division, and Store policies and applicable laws. The responsibilities, duties, and skills of personnel may vary within store and/or from store to store and the official job description will be provided during the application process.
Albertsons is an Equal Opportunity Employer
This Company is an Equal Opportunity Employer, and does not discriminate on the basis of race, gender, ethnicity, religion, national origin, age, disability, veteran status, gender identity/expression, sexual orientation, or on any other basis prohibited by law. Consistent with applicable state and local law, the Company will consider for employment qualified applicants with arrest and conviction records.
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