Job Description
HR ADMINISTRATOR (NAMIBIA)
An exciting opportunity exists for an HR Administrator to join our HR team.
The successful candidate will provide human resources administrative support, partnering with the HR team, and working closely with employees, and external service providers to ensure accurate, timely delivery of core HR processes and day-to-day operations.
Key Responsibilities
The role supports the Human Resources team, and key stakeholders in the Namibia office.
HR administration and employee records: Provide responsive HR administrative support to employees in the Namibia office
• Provide responsive HR administrative support to employees in Namibia and HR team.
• Maintain accurate and up-to-date HR records, including appointments, transfers, terminations, and role changes.
• Prepare and issue standard HR correspondence and ensure proper records are maintained.
Benefits administration (Medical Aid, Provident Fund and Risk Cover): Co-ordinate employee benefits processes and communicate changes in collaboration with service providers.
• Register benefit changes (e.g. dependants/newborns/spouses), process cancellations, and manage transfers where applicable.
• Support claims administration (retirement, disability, and death) and respond to eligibility and contribution queries.
• Co-ordinate member assistance sessions and presentations; escalate queries and track them to resolution.
• Communicate annual benefit processes (e.g. premium increases and benefit plan changes) and collect required forms.
Onboarding and offboarding: Co-ordinate the employee lifecycle experience and ensure compliance with internal processes and statutory requirements.
• Co-ordinate onboarding logistics and documentation (induction packs, access card, laptop, parking, welcome items) in collaboration with internal stakeholders.
• Schedule and deliver new-joiner presentations and arrange HR induction training on policies, benefits, and procedures.
• Ensure completion of pre-employment checks (MIE, criminal, sanctions, ID, and qualification verifications).
• Manage offboarding administration (resignation letters, benefit withdrawals, certificates of service, etc).
Payroll administration support
• Provide accurate payroll input and statutory reporting support.
• Collate and submit onboarding documentation for payroll processing; maintain electronic filing in the salaries folder.
• Create and maintain job numbers to support monthly payroll processing.
• Provides assistance during the salary review process.
Recruitment
• Co-ordinating recruitment processes, including drafting job advertisements, screening candidates, arranging interviews, etc.
• Assisting the firm with Early Careers and Graduate Recruitment events, activities and sponsorship.
Data and Reporting
• Provides HR data and reports to support operations in the Namibia office.
General HR Projects
• Support and assist with ad hoc HR projects and initiatives for the Namibia office.
Education and Experience
• Bachelor’s degree in HR Management, BCom HR Management, Industrial Psychology or Business Administration, or a related field.
• Minimum of 4-5 years’ experience in a similar role, preferably within a professional services environment.
• Proficient in Microsoft Office, particularly Word, Excel, Outlook, and PowerPoint.
• Experience working with HR information systems and maintaining accurate electronic records.
Key Competencies
• High attention to detail, accuracy, and confidentiality.
• Strong stakeholder management and collaboration skills across teams and service providers.
• Effective communication, planning, and prioritisation to meet deadlines.
• Ability to work independently, solve problems, and handle a high-pressure environment.
• Customer-service mindset with a professional, solutions-oriented approach to stakeholder queries.
• Proactive approach to process improvement, documentation, and maintaining clear auditable records.