Housekeeper
Job Description
We're looking for a detail-oriented and reliable Housekeeper to join our team in Chester, United States. In this role, you'll play a vital part in creating clean, welcoming, and well-maintained spaces that exceed our guests' expectations. As a Housekeeper, you'll take pride in your work, maintain high service standards, and contribute to an exceptional guest experience through meticulous attention to cleanliness and presentation.
- Prepare and maintain guest rooms and common areas according to established service standards, including room make-ups, turndowns, and full room turnovers
- Remove trash and laundry; sanitize and clean bathrooms, fixtures, mirrors, and eating areas with precision and care
- Dust, vacuum, and refresh all guest accommodations and shared spaces to maintain a pristine environment
- Make beds with fresh linens, replenish guest amenities (toiletries, etc.)
- Conduct daily inventory checks and load supplies efficiently at the start of each shift
- Support laundry operations by gathering, transporting, loading, folding, storing, and delivering linens and laundry items
- Inventory and restock housekeeping closets with linens and amenities to ensure adequate supplies
- Maintain cleanliness and organization of department spaces, including laundry facilities, bathrooms, break rooms, and office areas
- Observe and report maintenance issues, missing inventory, or damage promptly to supervisors
- Respond quickly and efficiently to changing guest needs and priorities while maintaining service excellence
- Assist with additional tasks and special projects as assigned by management
- Strong attention to detail and unwavering commitment to high service standards
- Positive, "can-do" attitude with genuine pride in maintaining exceptional guest environments
- Ability to work independently with minimal supervision while demonstrating strong follow-through
- Team-oriented mindset with comfort collaborating across departments
- Clear and professional communication skills
- Comfort working with cleaning supplies and chemicals in a safe and responsible manner
- Safety-minded approach with attentiveness to safe work practices and procedures
- Professional presentation and guest-ready demeanor, including ability to interact courteously with guests
- Good judgment, discretion, and trustworthiness, particularly regarding guest privacy
- Strong time management and organizational skills with ability to prioritize multiple tasks
- Physical stamina and capability to perform repetitive cleaning tasks throughout the shift
- Flexibility in scheduling to accommodate business needs, including peak periods and holidays
- Reliable attendance and consistent punctuality
- Ability to work calmly and effectively in a high-expectation environment
- Problem-solving skills and adaptability to changing priorities
- Preferred: Previous housekeeping or hospitality experience
All your information will be kept confidential according to EEO guidelines.